Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any economic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.

Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.

James M. Anderson has been President and Chief Executive Officer of Cincinnati Children’s Hospital Medical Center since 1996. He has been instrumental in shaping the extraordinary growth at the medical center. His appointment as President and CEO followed 20 years of service to the Cincinnati Children’s board of trustees, including four years as chairman.

Prior to joining the staff of Cincinnati Children’s, Mr. Anderson was a partner in the general corporate department at Taft, Stettinius & Hollister for 24 years (1968-1977; 1982-96) and president of US operations at Xomox Corporation (1977-82), a publicly traded manufacturer of specialty process controls.  Mr. Anderson is chairman of the Cincinnati Branch Board of the Federal Reserve Bank of Cleveland and chair of Cincy Tech.

Eugene Litvak, PhD, President and CEO, Institute for Healthcare Optimization, is Professor at the BU School of Management. He also teaches an operations management course as an Adjunct Professor of Operations Management in the Department of Health Policy and Management, Harvard School of Public Health. He is an author of more than 60 publications, frequently presents at national and international meetings, is faculty for the Institute for Healthcare Improvement, and serves as an operations improvement consultant to many hospitals.