Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s), any economic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed.  The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.

Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.    

Eugene Litvak, PhD, Boston University School of Management, is a co-founder and director of the Program for the Management of Variability in Health Care Delivery at the Boston University Health Policy Institute. He also teaches an operations management course as an Adjunct Professor of Operations Management in the Department of Health Policy and Management, Harvard School of Public Health. Prior to arriving in the US, he served as chief of the Operations Management Group at the Computing Center in Kiev, Ukraine. He is an author of more than 60 publications, frequently presents at national and international meetings, and is faculty for the Institute for Healthcare Improvement.

John B. Salmon, is Division Data Architect at the Hospital of the University of Pennsylvania in Philadelphia, PA. His recent work has been focused on patient flow, efficiency and throughput initiatives; and on mining information systems to provide information that is "ubiquitous, timely, self-revealing, and actionable." Prior to his work in patient flow, John worked in patient safety and was instrumental in developing one of the nation's first online incident-reporting systems. Previous to his career in healthcare information systems, John's experience included software development for a financial services firm providing sub-second credit decisioning, internationalization of legacy code for a Fortune 500 retailer, and support for enterprise resource planning implementations.