Leadership

Topic Leader: Jim Reinertsen, MD, Senior Fellow, IHI

L 101: So You Want to Be a Leader in Health Care?
Author: Jim Reinertsen, MD, Senior Fellow, IHI

Patient Safety

Topic Leader: Lucian Leape, MD, Adjunct Professor of Health Policy, Dept. of Health Policy and Management, Harvard School of Public Health

PS 100: Introduction to Patient Safety
Author: Doug Bonacum, MBA, CSP, Vice President for Safety Management, Kaiser Permanente

PS 101: Fundamentals of Patient Safety
Author: Frances A. Griffin, RRT, MPA, Director, IHI

PS 102: Human Factors and Safety
Author: Frank A. Federico, RPh, Director, IHI

PS 103: Teamwork and Communication
Author: Michael Leonard, MD, Principal, Pascal Metrics

Quality Improvement

Topic Leader: Lloyd Provost, MS, Associates in Process Improvement

QI 101: Fundamentals of Improvement
Co-authors: Sandy Murray, MS, Improvement Advisor, CT Concepts
Lloyd Provost, MS, Statistician, Associates in Process Improvement
Robert Lloyd, PhD, Executive Director of Performance Improvement, IHI

QI 102: The Model for Improvement: Your Engine for Change
Co-authors: Sandy Murray, MS, Improvement Advisor, CT Concepts
Lloyd Provost, MS, Statistician, Associates in Process Improvement
Robert Lloyd, PhD, Executive Director of Performance Improvement, IHI

QI 103: Measuring for Improvement
Co-authors: Sandy Murray, MS, Improvement Advisor, CT Concepts
Lloyd Provost, MS, Statistician, Associates in Process Improvement
Robert Lloyd, PhD, Executive Director of Performance Improvement, IHI


QI 104: Making, Spreading, and Sustaining Improvement: How the Work Gets Done
Author: Sue Butts, Improvement Advisor, Butts-Dion Consulting, Inc.

QI 105: The Human Side of Quality Improvement
Author: David Williams, Process Improvement Advisor, truesimple consulting

QI 106: Level 100 Tools
Author: Kevin Little, PhD, Principal and Founder, Informing Ecological Design