Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s), any economic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.
Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.
Andrea Kabcenell, RN, MPH, Executive Director, Institute for Healthcare Improvement, is also Deputy Director for the Pursuing Perfection initiative, a national program of The Robert Wood Johnson Foundation designed to demonstrate that near perfect, leading-edge performance is possible in health care. She also works on innovative solutions to disparities in health care, and improving the health as well as the experience and costs of care for large populations. Ms. Kabcenell has directed Breakthrough Series Collaboratives at IHI since 1995. Her research and teaching in Cornell University's Department of Policy, Analysis, and Management focused on chronic illness, quality, and diffusion of innovation. Prior to her appointment at Cornell, she served for four years as Program Officer at The Robert Wood Johnson Foundation.
Thomas Nolan, PhD, is a statistician, author, and consultant. He is co-founder of Associates in Process Improvement, a consulting firm that specializes in the improvement of quality and productivity. He is also a Senior Fellow and member of the executive team of the Institute for Healthcare Improvement (IHI), and oversees IHI’s Research and Development efforts. Dr. Nolan has a PhD in statistics from George Washington University and is the author of three books on improving quality and productivity. He has published articles in a variety of peer-reviewed journals and was the 2000 recipient of the Deming Medal awarded by the American Society for Quality.