This is an intensive learning and action planning session attended by up to five members of the senior executive team, including the CEO. We also encourage the attendance of one or more key board members, such as the incoming or current Board Chair, or the Chair of the Board’s Quality Committee.

The principal output of this intensive three-day program will be a detailed plan for each organization to achieve one or more "how good, by when" system-level quality aims, integrated into the strategic plan of that organization. The framing of each plan will be around the following Seven Leadership Leverage Points for Organization-Level Improvement in Health Care:

1. Set specific system-level aims and oversee their achievement at the highest levels of governance 
2. Build an executable strategy to achieve the aims, and oversee the execution at the highest levels of administration
3. Channel attention to system-level aims and measures 
4. Get patients and families on your team 
5. Engage the CFO in achieving the aims 
6. Engage physicians in achieving the aims 
7. Build the improvement capability necessary to achieve the aims