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  Faculty

Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any economic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.


Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.




Robert Colones, MBA, is President and CEO of McLeod Health System and McLeod Regional Medical Center. Prior to his current role, he served as Executive Vice President and Chief Operating Officer and was charged with the leadership and daily operations of four hospitals and affiliates of the McLeod Health System. Mr. Colones is a member of the Quality Committee of South Carolina Quality Forum Advisory Committee. In 2004, he began serving on the South Carolina Governor’s Committee on Health Care Access.


James B. Conway, MS, Senior Vice President, Institute for Healthcare Improvement (IHI), was an IHI Senior Fellow from 2005-2006. From 1995-2005, he served as Executive Vice President and COO of Dana-Farber Cancer Institute (DFCI). Prior to joining DFCI, he had a 27-year career at Children's Hospital, Boston, in radiology administration, finance, and as assistant hospital director for patient care services. His areas of expertise include governance and executive leadership, patient safety, change management, and patient- and family-centered care. Mr. Conway serves on several boards, is an Officer for the Massachusetts Coalition for the Prevention of Medical Errors, and a Distinguished Advisor to the National Patient Safety Foundation. He is a member of the Institute of Medicine Committee on Identifying and Preventing Medication Errors; the Commonwealth of Massachusetts Quality and Cost Council; the Clinical Issues Advisory Council of the Massachusetts Hospital Association; and a past member of The Joint Commission Sentinel Event Alert Advisory Group.


James L. Reinertsen, MD, President, The Reinertsen Group, is also Senior Fellow at the Institute for Healthcare Improvement (IHI), leading IHI's Executive Quality Academy, The Role of the Board in Safety and Quality, and Engaging Physicians programs, among other projects. Dr. Reinertsen has 15 years of experience as a CEO and 20 years as a practicing physician. His leadership work has focused on quality improvement, leadership development, and innovative market design. Among other roles, he has been CEO of Park Nicollet Health Services, CEO of CareGroup, Chairman of the Institute for Clinical Systems Improvement, a member of the IOM Committees that produced To Err Is Human and Crossing the Quality Chasm, and a member of the American Board of Internal Medicine.