The business case for quality: Case studies and an analysis
Leatherman S, Berwick D, Iles D, et al. The business case for quality: Case studies and an analysis. Health Affairs. 2003;22(2):17-30.
This article examine four cases — management of high-cost pharmaceuticals, diabetes management, smoking cessation, and wellness programs in the workplace — to understand the financial and clinical implications of improving care.
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