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Literature Literature

Emergency Department

How do you know what you should be reading when you want to learn about making improvement in a specific clinical area? Sifting through all of the literature can be overwhelming.

The Literature section on IHI.org features books and peer-reviewed articles, chosen by our Advisors as some of the best available literature in a specific Topic or Subtopic.

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Quality Matters: Solutions for a Safe and Efficient Emergency Department

Welch SJ
Oakbrook Terrace, Illinois: Joint Commission Resources; 2009

A practical handbook and roadmap for quality improvement efforts in the emergency department (ED). This book presents specific solutions for solving the more common operational problems in the ED, example improvement projects using the QI ideas presented in the chapters, and tools and resources.

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Optimizing Patient Flow: Moving Patients Smoothly Through Acute Care Settings 

An IHI Innovation Series White Paper

 

Because waits, delays, and cancellations are so common in health care, patients and providers assume that waiting is simply part of the care process. But recent work on assessing the reasons for delays suggests otherwise.

Improving Patient Flow