Patient flow in hospitals: Understanding and controlling it better
Haraden C, Resar R. Patient flow in hospitals: Understanding and controlling it better. Frontiers in Health Service Management. 2004;20(4):3-15.
This article addresses the issue that hospital delay is not inevitable and that there is a need to recognize it as essentially a flow issue. Based on work in 60 hospitals in US and UK, areas of importance are identified as: smoothing flow through elective surgery, reducing admission waits in emergency departments, patient transfer issues both with hospitals and also between inpatient and long term care facilities.
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