A quality management (QM) plan defines a quality program’s strategic direction and provides a blueprint for upcoming improvement activities for the HIV program. While there is no universal "how-to" template for creating a quality management plan, this review checklist outlines the basic domains that should be covered in each plan:

• Quality statement
• Quality improvement infrastructure
• Quality plan implementation
• Performance measurement
• Annual quality goals
• Participation of stakeholders
• Evaluation
• Capacity building
• Process to update the plan
• Communication

This checklist has been created to assist those who are: 

• Working to develop an HIV-specific quality management (QM) plan; and/or
• Reviewing a QM plan for completeness.

Keep in mind that this checklist should be used as a reference and assessment tool, and that the most important step is to get started.