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Not again! Preventing errors lies in redesign — not exhortation.
Berwick DM. Not again! Preventing errors lies in redesign — not exhortation. British Medical Journal. 2001;322:247-248.

This editorial suggests that the remedy for improving patient safety and reducing medical errors lies in redesign and changing systems of work using modern principles from human factors engineering, reliability sciences, research on group dynamics, communication theory, and semiotics (to name but a few relevant disciplines).

 

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