Berman S (editor)
Chicago, Illinois: Joint Commission Resources and the Institute for Healthcare Improvement; 2005

Health care leaders are now finding quality and safety to be vital not only to the health of patients but also to the health of the enterprise. In this book, the experts widely considered top in their respective fields describe the most challenging issues facing health care leaders today and provide guidance and suggestions on how to address them. Topics include microsystem peak performance; organizational infrastructure for patient safety; using information technology for safety and quality; patient flow; staffing for organizational excellence; and strategies to spread improvement.

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