is the fourth post in an occasional series by Kyle E. Johnson, PMP,
Administrative Fellow, St. Charles Health System, about how the IHI Open School
courses are helping to change culture in the hospital. Click here to see his first three posts.
After the announcement that the IHI Basic Certificate would
be the foundation for quality improvement training and education at St.
Charles, one of my colleagues experienced a medical error. She had just picked
up some asthma medication for her 2-y ... read full post