Thank you for joining us at the 11th Annual International Summit on Improving Patient Care in the Office Practice & the Community.

• Instructions for Continuing Education credits.

• Download session handouts.

• Keynote and Special Keynote videos available.

• Join Passport and get access to Preventing Heart Failure Readmissions and every Expedition for a year.

• Passport exclusive: Skill building calls for middle managers leading quality improvement and customized dashboards.

• Join a free webinar on March 30 to learn how to use the IHI Improvement Map™  to streamline your work.

• Take an eight-minute video tour of the Improvement Map.

In the Spotlight

• Join Author in the Room [free] on March 17 to hear Frank Davidoff discuss his recent JAMA article on “heterogeneity.”

• What has nursing got to do with safety and quality? Plenty, says IHI's Maureen Bisognano in a new Healthcare Executive article.

• Read “Unmet Needs: Teaching Physicians to Provide Safe Patient Care,” a new report from the Lucian Leape Institute at the NPSF.

• Don Berwick urges us to be responsible stewards of the Health Care Commons. Watch his 2009 National Forum keynote.

• The Best Practice: How the New Quality Movement is Transforming Medicine is now available in paperback. Enter promo code “IHI” to receive a 20% discount.

• “Quality and Safety in Medicine,” an Academic Medicine theme issue, focuses on medical student training, mortality, and more.

• NEW! Multidisciplinary Rounds How-to Guide: Learn how to increase care coordination and reduce length of stay.

• The Project Fives Alive! Team visits sites in Ghana working to reduce child mortality. Read their stories from the road.

• NEW! IHI Innovation Series White Paper: Reducing Costs Through the Appropriate Use of Specialty Services

• In the News: Selected weekly health care news items.

IHI Strategic Initiatives

• Appropriate Use of Specialty Care Services
• Developing Countries (South Africa, Malawi, and Ghana)
• How Do They Do That?™ Low-Cost, High-Quality Health Care
• Improving Patient Care Program (Indian Health Service)
• Reducing Avoidable ED Visits
• Safer Patients Initiative (UK)
• Scottish Patient Safety Programme
• STate Action on Avoidable Rehospitalizations (STAAR)
• Transforming Care at the Bedside (TCAB)
• Triple Aim™