IHI Open School
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IHI Open School Single-Course Purchases
Flexibility for Your Learning Journey
Whether you're a user of the student IHI Open School, an experienced Full Access Subscriber looking for new opportunities to study higher level concepts, or trying out the IHI Open School for the first time, our single-course purchases are designed to augment your learning journey and provide the flexibility to learn your way.
Earn Continuing Education Credits
IHI Open School single-course purchases are offered with the option to earn Continuing Education credits in medicine, nursing, social work, and pharmacy. Select courses can be purchased with earnable credits for $20 or without credits for $10*.
Review each course's description for full credit information and click here to learn more about Continuing Education credits.
How to Purchase
1. Click the expand icon (+) on the course you would like to purchase.
2. Choose the version of the course with Continuing Education credits or without Continuing Education credits and click on the appropriate link.
3. Complete the registration and payment process. An order confirmation email and welcome email will be sent to you. Make sure to monitor your spam folder for the emails.
4. Follow the instructions on your welcome email to access the course in the IHI Education Platform.
Important note: if you are a paid Full Access Subscriber or Patient Safety Catalog Subscriber, some of these courses may already be included in your subscription.
For help, go to: ihi.org/help
*The non-CE offering of Decarbonizing Care 101: Climate and Health is available for free until October 1, 2025, thanks to support from the Commonwealth Fund.
Available Single-Course Purchases
Purchasing Options
- $20 USD: Contextualizing Care 101: Contextualizing Care for the Clinician (CE Credits)
- $10 USD: Contextualizing Care 101: Contextualizing Care for the Clinician (No CE Credits)
Overview
Contextualizing care, a clinical competency, is the process of adapting care to the circumstances and behavior of individual patients. The failure to do so, when it results in a suboptimal plan of care, is a contextual error. Contextual errors, which are common and often overlooked, adversely affect health care outcomes, and they contribute to overuse and misuse of medical services.
Through a series of five modules, you will acquire the knowledge, skills, and insight to systematically contextualize care during the medical encounter. You will also learn about the research evidence that contextualizing care has a measurable impact on patient outcomes and costs, and that clinicians improve with the instruction and feedback you will receive here. Finally, the course concludes by exploring the interpersonal dimensions of clinicians that facilitate contextualization of care.
In Module 1, you will learn how to apply the four-step framework for contextualizing care during a clinical encounter.
In Module 2, you will learn how research on contextualization of care is conducted and what it’s shown.
In Module 3, you will practice applying contextualization of care strategies to simulated cases.
In Module 4, you will learn to apply contextualization of care skills to mitigate effects of social determinants of health on adverse patient outcomes.
In Module 5, you will explore through self-reflection the personal characteristics of the clinician that facilitate contextualization of care.
Modules
Module 1: Basic Concepts
Module 2: The Research Evidence for Contextualizing Care
Module 3: Basic Skills Building and Assessment
Module 4: Applying Skills to Mitigate Social Determinants of Health
Module 5: Interpersonal qualities of clinicians who contextualize care
Course Objectives
After completing this course, you will be able to:
Describe key terms and concepts essential to contextualizing care during a clinical encounter.
Apply key terms and concepts to clinical scenarios to contextualize care and avoid contextual errors.
Summarize research evidence on the impact of contextual errors and interventions to prevent them on health care service utilization and patient outcomes.
Characterize both the opportunities and limits of contextualized care planning to mitigate the adverse effects of social risk factors during the clinical encounter.
Theorize about the interpersonal qualities of clinicians who contextualize care.
Continuing Education
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 3 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This activity may also be applicable for other professions that accept AMA PRA Category 1 Credits™.
This activity is approved to award 3 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.
Planning Committee
Saul Weiner, MD, Professor of Medicine, Pediatrics, and Medical Education, University of Illinois at Chicago.
Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Purchase Options
The non-CE option of this course is available for free until October 1, 2025, thanks to support from the Commonwealth Fund.
- $20 USD: Decarbonizing Care 101: Climate and Health (CE Credits)
- Free: Decarbonizing Care 101: Climate and Health (No CE Credits)
Overview
Climate change is the greatest global threat to human health and health care is contributing to this crisis. Although health care provides necessary clinical care delivery for individuals affected by climate change, the sector also contributes to the problem causing as much as 4.6% of the total greenhouse gas emissions worldwide. In this course, you will gain a foundational education on the relationship between climate change, health care, and human health, which will enable you to further engage with decarbonizing clinical care delivery, while ensuring that safe and quality patient care is provided.
In Lesson 1, you’ll learn the relationship between climate change and human health and review the critical drivers of climate change, the health risks and vulnerabilities it poses, and the concepts of climate mitigation and adaptation.
In Lesson 2, you’ll learn about the healthcare sector’s contribution to climate change, the six key domains of action to decarbonize hospitals, and suggested measures and interventions to reduce greenhouse gas emissions along these domains.
In Lesson 3, you’ll learn the structural enablers needed to bolster health care systems efforts to accelerate climate action and explore how the role of institutional policies, leadership, and healthcare professionals in mobilizing decarbonization across the health care sector.
Lessons
- Lesson 1: Understanding Climate Change and Human Health
- Lesson 2: Health Care Sector and Climate Change: A Paradox
- Lesson 3: Being the Change: How Health Care Can Combat the Climate Crisis
Course Objectives
After completing this course, you’ll be able to:
- Summarize the relationship between climate and health
- Describe the distribution of greenhouse gas emissions in health care
- Identify the six domains of decarbonization action
- Explain the structural enablers and systematic shifts needed in clinical practice to support decarbonizing care delivery
Continuing Education
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
This program is approved to provide 1.75 credits for physicians, nurses, and Certified Professional in Patient Safety (CPPS) recertification.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This activity may also be applicable for other professions that accept AMA PRA Category 1 Credits™.
As a result of this program, attendees will be able to:
- Describe the relationship between the climate crisis and human health, and the contribution of the health care sector to a changing climate.
- Assess the environmental impacts of anesthetic gases, inhalers, and medical supplies and devices.
- Describe measures and actions to track and reduce emissions stemming from clinical practice.
- Use QI tools and methods to implement environmental sustainability projects at your own institutions.
Planning Committee
- Bhargavi Chekuri, MD, Co-director, Diploma in Climate Medicine and Co-director, Climate & Health Science Policy Fellowship, University of Colorado School of Medicine
- Katharine Weber, MD, Attending Physician, Rochester Regional Health
- Johannah Bjorgaard, DNPc, RN, PHN, CSSBB, Director, Energy Audit, University of Minnesota, M Health Fairview
- Bhargavi Sampath, MPH, Director, Innovation, IHI
- Kate Feske-Kirby, MA, Research Associate, IHI
- Kara Andrew, Co-Lead, Education Content Design and Development, IHI
- Melissa Smart, Instructional Designer, IHI
Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Purchase Options
- $20 USD: Dental Quality Alliance 101: Improving Dental Care with the Model for Improvement (CE Credits)
- $10 USD: Dental Quality Alliance 101: Improving Dental Care with the Model for Improvement (No CE Credits)
Overview
A cultural shift is taking place in dentistry, which is putting greater emphasis on measurement for improvement. In this unique Open School online course developed in close partnership with the Dental Quality Alliance (DQA) — you’ll learn how to use quantitative and qualitative feedback to evaluate the quality of services in your practice, both clinical and operational, and use that feedback to drive toward meaningful change for you and your patients. Through a series of five short modules, you’ll learn how to use the Model for Improvement to improve processes, procedures, and outcomes within your clinic. Through this interactive learning experience, you will learn, do, and apply the steps needed for any improvement project: Set an aim, select measures, develop ideas for changes, and test changes using Plan-Do-Study-Act (PDSA) cycles.
In Module 1, you'll learn how to use the Model for Improvement (MFI) to improve oral care in hospitals.
In Module 2, you'll learn how to craft a measurable aim statement to help reduce patient wait times and increase oral care services.
In Module 3, you'll learn the importance of building measurable systems by using the Model for Improvement (MFI) to improve outcomes and processes.
In Module 4, you'll identify change concepts using the Associates in Process Improvement (API) and Cause and Effects diagrams to improve dental care within hospital settings.
In Module 5, you'll examine the testing phase within the Model of Improvement to help minimize risks and foster change within complex healthcare systems.
Modules
- Module 1: An Overview of the Model for Improvement
- Module 2: Setting an Aim
- Module 3: Choosing Measures
- Module 4: Developing Changes
- Module 5: Testing Changes
Course Objectives
After completing this course, you'll be able to:
- List the three questions you must ask to apply the Model for Improvement.
- Identify the key elements of an effective aim statement.
- Identify three kinds of measures: process measures, outcome measures, and balancing measures.
- Use change concepts and critical thinking tools to come up with good ideas for changes to test.
- Test changes on a small scale using the Plan-Do-Study-Act (PDSA) cycle.
Continuing Education
This course is approved by the American Dental Association for 2.5 continuing education credits. The ADA is an ADA Continuing Education Recognition Program (CERP) recognized provider.
Purchase Options:
- $20 USD: Leadership 201: The Role of Leaders in Workforce Safety (CE Credits)
- $10 USD: Leadership 201: The Role of Leaders in Workforce Safety (No CE Credits)
Overview
In regard to physical injury, hospitals are among the most hazardous job sites in the United States. Meanwhile, it is well-known that the culture of medicine can be toxic and emotionally damaging. When workforce safety is a concern, it impacts patient safety and an organization’s financial well-being. If your organization is on a journey to become a high-reliability organization, it needs to prioritize workforce safety. In this short course, experts will explore the foundational role of leaders in keeping the health care workforce safe and strategies that have succeeded in reducing physical harm and improving psychological safety across organizations.
Estimated Time of Completion: 1 hour
Course Objectives
After completing this course, you will be able to:
- Explain the impact of health care worker safety on patients, families, and the health care workforce.
- Establish the business case for workforce safety.
- Describe how you will implement strategies for reducing physical harm and improving psychological safety across your health care organization.
Continuing Education
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity is approved to award 1 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1 credit(s) for nurses and pharmacists.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1 general continuing education credits.
Purchase Options
- $20 USD: Patient Safety 201: Root Cause Analyses and Actions (CE Credits)
- $10 USD: Patient Safety 201: Root Cause Analyses and Actions (No CE Credits)
Overview
This course introduces learners to a systematic response to error called Root Cause Analyses and Actions (RCA2). The goal of RCA2 is to learn from adverse events and near misses, and to take action to prevent them from happening in the future. By the end of this course, you’ll have a step-by-step approach for investigating an event and improving after something goes wrong.
Lesson 1 introduces RCA2 and describes the key elements of the process, including the concept of risk-based prioritization.
Lesson 2 describes how to conduct RCA2, focusing on actions that should occur within 45 days of an adverse event or near-miss incident. You’ll learn whom to include on an RCA2 team, how to conduct interviews and draw a high-level flowchart to understand what happened, and how to use what you learn to develop causal statements.
Lesson 3 takes a close look at the true purpose of RCA2: action. You will learn how to compose recommended actions so that people with appropriate authority in the system can use the findings to improve.
RCA2 is a trademark of the Institute for Healthcare Improvement. IHI does not endorse any software or training for the RCA2 process that is not directly provided by IHI. Acknowledgment: This course content is based on the report RCA2 : Improving Root Cause Analyses and Actions to Prevent Harm. IHI gratefully acknowledges the members of the expert panel who contributed to the report.
Estimated Time of Completion: 1 hour 15 minutes
Lessons
- Lesson 1: Preparing for Root Cause Analyses and Actions
- Lesson 2: Conducting Root Cause Analyses
- Lesson 3: Actions to Build Safer Systems
Course Objectives
After completing this course, you will be able to:
- Explain how adverse events and near misses can be used as learning opportunities.
- Determine which events are appropriate for Root Cause Analyses and Actions (RCA Squared).
- Describe a timeline of activities for the RCA Squared review period.
- Describe activities that should take place during the action period of RCA Squared.
Continuing Education
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity is approved to award 1.25 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.
This program has been approved by the National Association for Healthcare Quality for a maximum of 1.25 CPHQ continuing education credits for this event.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:
- 1.25 Medical Knowledge MOC point(s) in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
- 1.25 MOC point(s) in the American Board of Pediatrics' (ABP) Maintenance of Certification (MOC) program
- 1.25 point(s) in the CME component of the American Board of Anesthesiology's redesigned Maintenance of Certification in AnesthesiologyTM (MOCA®) program, known as MOCA 2.0®. (Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.)
- 1.25 point(s) in the American Board of Ophthalmology's Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning requirements for the American Board of Ophthalmology's Maintenance of Certification program.
Successful completion of this activity, which includes participation in the evaluation component, offers Lifelong Learning (MOC Part 2 CME) point(s) for the following boards:
- American Board of Anesthesiology (ABA)*
- American Board of Allergy & Immunology (ABAI)
- American Board of Colon & Rectal Surgery (ABCRS)
- American Board of Pathology (ABPath)
- American Board of Psychiatry & Neurology (ABPN)*
- American Board of Plastic Surgery (ABPS)*
- American Board of Nuclear Medicine (ABNM)
- American Board of Thoracic Surgery (ABTS)
- American Board of Urology (ABU)
*Approved as a Foundational Patient Safety Activity for ABA, ABPN, and ABP
Successful completion of this activity, which includes participation in the evaluation component, offers Self-Assessment (MOC Part 2 SA) point(s) for the following boards:
- American Board of Family Medicine (ABFM) (15pts)**
- American Board of Pediatrics (ABPed) (20pts)**
- American Board of Ophthalmology (ABOP)
- American Board of Orthopedic Surgery (ABOS)
- American Board of Radiology (ABR)
- American Board of Physical Medicine and Rehabilitation (ABPMR)
**ABPed and ABFM diplomates are required to complete all the selected courses within an activity to collect MOC activity points.
It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.25 general continuing education credits.
Purchase Options
- $20 USD: Patient Safety 202: Achieving Total Systems Safety (CE Credits)
- $10 USD: Patient Safety 202: Achieving Total Systems Safety (No CE Credits)
Overview
This course will review eight key recommendations for achieving safety on a system-wide level, as proposed by the IHI report Free from Harm: Accelerating Patient Safety Improvement Fifteen Years after To Err Is Human.
Lesson 1 will briefly review the complete set of recommendations, with a focus on actions for leaders of health systems.
Lesson 2 will provide a closer review of critical recommendations for supporting the health care workforce. Failure to support the health care workforce is associated with a variety of adverse consequences that ripple across the health care system, making it less safe for patients, families, and providers.
Lesson 3 focuses on how engaging patients and families as respected partners can improve the safety of care.
Acknowledgment: This course content is based on the report Free from Harm: Accelerating Patient Safety Improvement Fifteen Years after To Err Is Human. IHI gratefully acknowledges the members of the expert panel who contributed to the report.
Estimated Time of Completion: 1 hour 15 minutes
Lessons
- Lesson 1: Eight Recommendations for Total Systems Safety
- Lesson 2: Supporting the Health Care Workforce
- Lesson 3: Partnering with Patients and Families
Course Objectives
After completing this course, you will be able to:
- List eight recommendations for leaders to accelerate patient safety and prevent harm.
- Explain three key recommendations for promoting safety among the health care workforce.
- Identify five strategies that empower patient and family engagement in patient safety.
Continuing Education
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity is approved to award 1.25 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.
This program has been approved by the National Association for Healthcare Quality for a maximum of 1.25 CPHQ continuing education credits for this event.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:
- 1.25 Medical Knowledge MOC point(s) in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
- 1.25 MOC point(s) in the American Board of Pediatrics' (ABP) Maintenance of Certification (MOC) program
- 1.25 point(s) in the CME component of the American Board of Anesthesiology's redesigned Maintenance of Certification in AnesthesiologyTM (MOCA®) program, known as MOCA 2.0®. (Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.)
- 1.25 point(s) in the American Board of Ophthalmology's Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning requirements for the American Board of Ophthalmology's Maintenance of Certification program.
Successful completion of this activity, which includes participation in the evaluation component, offers Lifelong Learning (MOC Part 2 CME) point(s) for the following boards:
- American Board of Anesthesiology (ABA)*
- American Board of Allergy & Immunology (ABAI)
- American Board of Colon & Rectal Surgery (ABCRS)
- American Board of Pathology (ABPath)
- American Board of Psychiatry & Neurology (ABPN)*
- American Board of Plastic Surgery (ABPS)*
- American Board of Nuclear Medicine (ABNM)
- American Board of Thoracic Surgery (ABTS)
- American Board of Urology (ABU)
*Approved as a Foundational Patient Safety Activity for ABA, ABPN, and ABPS
Successful completion of this activity, which includes participation in the evaluation component, offers Self-Assessment (MOC Part 2 SA) point(s) for the following boards:
- American Board of Family Medicine (ABFM) (15pts)**
- American Board of Pediatrics (ABPed) (20pts)**
- American Board of Ophthalmology (ABOP)
- American Board of Orthopedic Surgery (ABOS)
- American Board of Radiology (ABR)
- American Board of Physical Medicine and Rehabilitation (ABPMR)
**ABPed and ABFM diplomates are required to complete all the selected courses within an activity to collect MOC activity points.
It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.25 general continuing education credits.
Purchase Options
- $20 USD: Patient Safety 203: Pursuing Professional Accountability and a Just Culture (CE Credits)
- $10 USD: Patient Safety 203: Pursuing Professional Accountability and a Just Culture (No CE Credits)
Overview
This course focuses on how organizations can create and foster a culture of safety. It will assist leaders in creating, shaping, and sustaining the type of culture needed to advance patient and workforce safety efforts. It is designed to inspire, motivate, and inform you as you lead your organization on its journey to zero harm.
In Lesson 1, you’ll learn how a wrong-site surgery occurred at a respected Boston hospital and how the hospital handled it immediately afterward. The lesson will also discuss a range of responses to error, including whether to disclose the mistake and whether to punish the people involved.
Lesson 2 will describe six domains of a culture of safety and provide useful tools for assessing and advancing your organization’s culture of safety.
Lesson 3 will help you determine the current state of your organization’s journey toward a culture of safety, to help set priorities and drive improvement.
Estimated Time of Completion: 1 hour 15 minutes
Lessons
- Lesson 1: A Just Culture Case Study
- Lesson 2: Building a Culture of Safety
- Lesson 3: Understanding and Improving Organizational Culture
Course Objectives
After completing this course, you will be able to:
- Discuss your opinions on one hospital’s response to a serious adverse event.
- Describe six domains of a culture of safety.
- Explain how to use quantitative and qualitative data to assess the culture of an organization.
Continuing Education
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity is approved to award 1.25 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.
This activity/program is approved by NAHQ® for 1.25 CPHQ CE credits.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:
- 1.25 Medical Knowledge MOC point(s) in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
- 1.25 MOC point(s) in the American Board of Pediatrics' (ABP) Maintenance of Certification (MOC) program
- 1.25 point(s) in the CME component of the American Board of Anesthesiology's redesigned Maintenance of Certification in AnesthesiologyTM (MOCA®) program, known as MOCA 2.0®. (Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.)
- 1.25 point(s) in the American Board of Ophthalmology's Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning requirements for the American Board of Ophthalmology's Maintenance of Certification program.
Successful completion of this activity, which includes participation in the evaluation component, offers Lifelong Learning (MOC Part 2 CME) point(s) for the following boards:
- American Board of Anesthesiology (ABA)*
- American Board of Allergy & Immunology (ABAI)
- American Board of Colon & Rectal Surgery (ABCRS)
- American Board of Pathology (ABPath)
- American Board of Psychiatry & Neurology (ABPN)*
- American Board of Plastic Surgery (ABPS)*
- American Board of Nuclear Medicine (ABNM)
- American Board of Thoracic Surgery (ABTS)
- American Board of Urology (ABU)
*Approved as a Foundational Patient Safety Activity for ABA, ABPN, and ABPS
Successful completion of this activity, which includes participation in the evaluation component, offers Self-Assessment (MOC Part 2 SA) point(s) for the following boards:
- American Board of Family Medicine (ABFM) (15pts)**
- American Board of Pediatrics (ABPed) (20pts)**
- American Board of Ophthalmology (ABOP)
- American Board of Orthopedic Surgery (ABOS)
- American Board of Radiology (ABR)
- American Board of Physical Medicine and Rehabilitation (ABPMR)
**ABPed and ABFM diplomates are required to complete all the selected courses within an activity to collect MOC activity points.
It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.25 general continuing education credits.
Purchase Options
- $20 USD: Person- and Family-Centered Care 102: Key Dimensions of Patient- and Family-Centered Care (CE Credits)
- $10 USD: Person- and Family-Centered Care 102: Key Dimensions of Patient- and Family-Centered Care (No CE Credits)
Overview
What are the key attributes of patient- and family-centered care, and how can you bring them into health care? In this course, you’ll learn the four core concepts of patient-centered care as described by the Institute for Patient- and Family-Centered Care and how to apply them. You’ll also see how your health care system can involve patients in redesigning care.
Estimated Time of Completion: 1 hour
Course Objectives
After completing this course, you will be able to:
- Describe four dimensions of patient- and family-centered care.
- Identify practices of health care providers that can promote patient- and family-centered care.
- Discuss how health care systems can collaborate with patients and families on an institution-wide level.
Continuing Education
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1 credits for nurses and pharmacists. This activity is approved to award 1 credits toward Certified Professional in Patient Safety (CPPS) recertification.
This program has been approved by the National Association for Healthcare Quality for a maximum of 1 CPHQ continuing education credits for this event.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1 general continuing education credits.
Purchasing Options
- $20 USD: Person- and Family-Centered Care 103: Incorporating Mindfulness into Clinical Practice (CE Credits)
- $10 USD: Person- and Family-Centered Care 103: Incorporating Mindfulness into Clinical Practice (No CE Credits)
Overview
Clinicians juggle many tasks all day long: assessing patients, making critical decisions, administering medications, documenting care, admitting and discharging patients, and much more. But when the clinician is able to embrace an aware, focused, and present state — that transcends the execution of tasks — that is practicing mindfulness. This course will show you how to incorporate mindfulness into your practice. You’ll learn how it can improve patient safety, quality of care, the patient experience, and joy in work in any health care setting.
This content was made possible through grant funding awarded to the primary author, Kate FitzPatrick, DNP, RN, ACNP, NEA-BC, FAAN, by the Robert Wood Johnson Foundation (Executive Nurse Fellowship Program, 2014 Cohort).
Estimated Time of Completion: 1 hour
Course Objectives
After completing this course, you will be able to:
- Describe the need for mindfulness practices in the health care setting, including how these practices relate to quality of care, patient safety, patient experience, and joy in work.
- Explain the difference between informal and formal mindfulness practice.
- List several examples of mindfulness exercises for the health care setting.
- List four situations in health care when mindfulness is especially important.
- Conduct a body scan.
Continuing Education
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1 credits for nurses and pharmacists. This activity is approved to award 1 credits toward Certified Professional in Patient Safety (CPPS) recertification.
This activity/program is approved by NAHQ® for 1 CPHQ CE credit.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1 general continuing education credits.
Purchase Options
- $20 USD: Person- and Family-Centered Care 202: Having the Conversation: Basic Skills for Conversations about End-of-Life Care (CE Credits)
- $10 USD: Person- and Family-Centered Care 202: Having the Conversation: Basic Skills for Conversations about End-of-Life Care (No CE Credits)
Overview
In conjunction with the Boston University School of Medicine and The Conversation Project (an initiative of IHI), the IHI Open School offers this course to introduce students and health professionals to basic skills for having conversations with patients and their families about end-of-life care wishes. This course will also help you develop skills to have conversations with patients and their families about their preferences for care at the end of life. As part of developing these skills, the course invites you to “have the conversation” yourself, with a family member or other loved one.
In Lesson 1, we’ll talk about why it’s important to communicate with patients and families about their wishes regarding end-of-life care. People are dying for different reasons today than they were a century ago, but too often they aren’t dying where (or how) they’d like to.
Lesson 2 will guide you step by step through the delicate, but meaningful process of having the conversation about end-of-life care. We’ll show you a video of people who have had the conversation with their families, and we’ll introduce you to something called The Conversation Project.
In Lesson 3, we’re going to focus on practical skills for having the conversation with patients and their families about their wishes regarding end-of-life care; about how best to respond to questions they might ask you; and about difficult family situations and how to deal with them. We are focusing on talking about end-of-life care, but the truth is, these are skills that will help with all important conversations you have with patients and their loved ones.
Estimated Time of Completion: 1 hour 30 minutes
Lessons
- Lesson 1: Conversation: An Essential Element of Good End-of-Life Care
- Lesson 2: The Conversation Begins with You
- Lesson 3: Understanding and Respecting Your Patients’ Wishes
Course Objectives
After completing this course, you will be able to:
- Conduct conversations with patients and families to learn their wishes for end-oflife care.
- Explain available treatment options to patients and families in terms they can understand.
- Demonstrate how to answer difficult questions related to end-of-life care.
- Facilitate conversations with patients and families to help them make decisions about end-of-life care, based on an understanding of what matters most to them.
Continuing Education
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.5 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.5 credits for nurses and pharmacists. This activity is approved to award 1.5 credits toward Certified Professional in Patient Safety (CPPS) recertification.
This activity/program is approved by NAHQ® for 1.5 CPHQ CE credits.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.5 general continuing education credits.
Purchase Options
- $20 USD: Quality Improvement 201: Planning for Spread (CE Credits)
- $10 USD: Quality Improvement 201: Planning for Spread (No CE Credits)
Overview
Previous courses in the Quality Improvement catalog focused on testing and implementing a change in one location. This advanced course is about the next logical step: spreading the change.
In Lesson 1, you’ll learn how new ideas typically spread through a population, according to the work of psychologist Kurt Lewin and sociologist Everett Rogers. With their research in mind, you’ll learn what you can do to help motivate the more change-resistant individuals in your population to embrace a new idea, to allow your innovation to spread as far as possible.
In Lesson 2, you’ll learn about how to help a new idea spread across a population, both by motivating the people within the population to adopt the change and by developing new ideas that are inherently more likely to spread. Based on the five traits of innovations that spread, we’ll provide you with a tool, the New Idea Scorecard, to assess your idea for a change. Finally, we’ll provide you with a roadmap for spreading a change, which we call IHI’s Framework for Spread.
In Lesson 3, you’ll follow a detailed case study about how a hospital network in Central Texas used the concepts from the first two lessons to spread a major improvement initiative — widely improving care across a vast system.
Estimated Time of Completion: 1 hour 15 minutes
Lessons
- Lesson 1: How Change Spreads
- Lesson 2: Tactics for Spreading Change
- Lesson 3: Case Study in Spreading Innovations: Transforming Care at the Bedside
Course Objectives
After completing this course, you will be able to:
- Describe how change spreads according to Kurt Lewin and Everett Rogers.
- Assess the likelihood that a new idea will spread.
- Apply IHI’s Framework for Spread to spread an innovation across an organization.
Continuing Education
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity is approved to award 1.25 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.
This program has been approved by the National Association for Healthcare Quality for a maximum of 1.25 CPHQ continuing education credits for this event.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:
- 1.25 Medical Knowledge MOC point(s) in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
- 1.25 MOC point(s) in the American Board of Pediatrics' (ABP) Maintenance of Certification (MOC) program
- 1.25 point(s) in the CME component of the American Board of Anesthesiology's redesigned Maintenance of Certification in AnesthesiologyTM (MOCA®) program, known as MOCA 2.0®. (Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.)
- 1.25 point(s) in the American Board of Ophthalmology's Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning requirements for the American Board of Ophthalmology's Maintenance of Certification program.
Successful completion of this activity, which includes participation in the evaluation component, offers Lifelong Learning (MOC Part 2 CME) point(s) for the following boards:
- American Board of Anesthesiology (ABA)
- American Board of Allergy & Immunology (ABAI)
- American Board of Colon & Rectal Surgery (ABCRS)
- American Board of Pathology (ABPath)
- American Board of Psychiatry & Neurology (ABPN)
- American Board of Plastic Surgery (ABPS)
- American Board of Nuclear Medicine (ABNM)
- American Board of Thoracic Surgery (ABTS)
- American Board of Urology (ABU)
Successful completion of this activity, which includes participation in the evaluation component, offers Self-Assessment (MOC Part 2 SA) point(s) for the following boards:
- American Board of Family Medicine (ABFM) (15pts)*
- American Board of Pediatrics (ABPed) (20pts)*
- American Board of Ophthalmology (ABOP)
- American Board of Orthopedic Surgery (ABOS)
- American Board of Radiology (ABR)
- American Board of Physical Medicine and Rehabilitation (ABPMR)
*ABPed and ABFM diplomates are required to complete all the selected courses within an activity to collect MOC activity points.
It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.25 general continuing education credits.
Purchase Options
- $20 USD: Quality Improvement 202: Addressing Small Problems to Build Safer, More Reliable Systems (CE Credits)
- $10 USD: Quality Improvement 202: Addressing Small Problems to Build Safer, More Reliable Systems (No CE Credits)
Overview
If an organization is to avoid catastrophic failure, staff members need to call out small problems as they arise in daily work. In this lesson, you’ll learn that organizations that successfully manage complexity have a deliberate approach to escalating the small concerns and suggestions of employees. Staff members know how to recognize problems, whom to contact, and how to get that person’s attention immediately. The leaders, in turn, avoid blame and provide the resources necessary to solve problems.
Estimated Time of Completion: 1 hour
Course Objectives
After completing this course, you will be able to:
- Explain why system complexity requires us to take a methodical approach to system design, operation, and improvement.
- Explain how the absence of this methodical approach will cause complex systems to fail predictably.
- Propose specific applications of this methodical approach to the design, operation, and improvement of health care.
Continuing Education
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity is approved to award 1 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.
This activity/program is approved by NAHQ® for 1 CPHQ CE credit.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:
- 1 Medical Knowledge MOC point(s) in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
- 1 MOC point(s) in the American Board of Pediatrics' (ABP) Maintenance of Certification (MOC) program
- 1 point(s) in the CME component of the American Board of Anesthesiology's redesigned Maintenance of Certification in AnesthesiologyTM (MOCA®) program, known as MOCA 2.0®. (Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.)
- 1 point(s) in the American Board of Ophthalmology's Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning requirements for the American Board of Ophthalmology's Maintenance of Certification program.
Successful completion of this activity, which includes participation in the evaluation component, offers Lifelong Learning (MOC Part 2 CME) point(s) for the following boards:
- American Board of Anesthesiology (ABA)
- American Board of Allergy & Immunology (ABAI)
- American Board of Colon & Rectal Surgery (ABCRS)
- American Board of Pathology (ABPath)
- American Board of Psychiatry & Neurology (ABPN)
- American Board of Plastic Surgery (ABPS)
- American Board of Nuclear Medicine (ABNM)
- American Board of Thoracic Surgery (ABTS)
- American Board of Urology (ABU)
Successful completion of this activity, which includes participation in the evaluation component, offers Self-Assessment (MOC Part 2 SA) point(s) for the following boards:
- American Board of Family Medicine (ABFM) (15pts)*
- American Board of Pediatrics (ABPed) (20pts)*
- American Board of Ophthalmology (ABOP)
- American Board of Orthopedic Surgery (ABOS)
- American Board of Radiology (ABR)
- American Board of Physical Medicine and Rehabilitation (ABPMR)
*ABPed and ABFM diplomates are required to complete all the selected courses within an activity to collect MOC activity points.
It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1 general continuing education credits.
Purchase Options
- $20 USD: Triple Aim 102: Improving Health Equity (CE Credits)
- $10 USD: Triple Aim 102: Improving Health Equity (No CE Credits)
Overview
This three-lesson course will explore health disparities — what they are, why they occur, and how you can help reduce them in your local setting. After discussing the current (and alarming) picture, we’ll learn about some of the promising work that is reducing disparities in health and health care around the world. Then, we’ll suggest how you can start improving health equity in your health system and community.
Lesson 1 uses statistics and videos of experts to highlight disparities in health care and health — and to consider what’s causing these gaps to widen among populations.
In Lesson 2, it’s time to examine work that is reducing inequities by better serving people with poor health and inadequate health care. We’ll introduce IHI’s Framework for Health Care Organizations to Achieve Health Equity and give examples of organizations pursuing equity by taking a tour of several successful initiatives. Finally, it’s your turn. You have the opportunity to make a difference in the lives of patients and their communities.
In Lesson 3, we offer several strategies for getting started.
Estimated Time of Completion: 2 hours
Lessons
- Lesson 1: Understanding Health Disparities
- Lesson 2: How Health Care Can Advance Health Equity
- Lesson 3: Your Role in Improving Health Equity
Course Objectives
After completing this course, you will be able to:
- Recognize at least two causes of health disparities in the US and around the world.
- Describe at least three initiatives to reduce disparities in health and health care.
- Identify several ways you can help reduce health disparities.
Continuing Education
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.5 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.5 credits for nurses and pharmacists. This activity is approved to award 1.5 credits toward Certified Professional in Patient Safety (CPPS) recertification.
This program has been approved by the National Association for Healthcare Quality for a maximum of 1.5 CPHQ continuing education credits for this event.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.5 general continuing education credits.