Tools
Always Use Teach-Back!
The Always Use Teach-Back! tools can be used to confirm patient understanding of care instructions by asking patients to repeat the instructions using their own words.
The Always Use Teach-Back! tools can be used by anyone sharing important information in clinical and non-clinical settings.
- Teach-back is asking a person, in a caring way, to explain back in their own words what they need to know or do.
- Always Events™ are “aspects of the patient and family experience that should always occur when patients interact with health care professionals and the delivery system.”
The tools are available at teachbacktraining.org