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Four Steps for Developing Reliable Processes

Creating and sustaining reliable processes to ensure health care quality and patient safety requires thoughtful planning and execution. This checklist of four steps will help ensure your systems are designed with reliability in mind. ​

Highlights

  • Checklist of four steps to design reliable processes: Segmentation, visualization, standardization/simplification, back-up planning
  • Instructions, examples, and template

Reliable processes and systems can reduce defects, increase consistency, and improve patient outcomes — all desirable goals within a health care organization. Creating and sustaining reliable processes to ensure health care quality and patient safety, however, requires thoughtful planning and execution. This checklist of four steps — segmentation, visualization, standardization/simplification, and back-up planning — will help ensure your systems are designed with reliability in mind.​

*NOTE: Before filling out the templates, first save the PDF files to your computer. Then open and use that version of the tool. Otherwise, your changes will not be saved.

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