Better Quality Through Better Measurement Online Course with Coaching
Better Quality Through Better Measurement - April 2025
Questions?
Not receiving IHI emails? Please ask your IT department to add the ihi.org domain to your organization's Safe Senders list.
Please review our Cancellation Policy
*Prices are listed in USD
For quality improvement professionals working to design a practical measurement system to monitor and guide improvement work, this course is the pragmatic approach to assemble a team, build a measurement framework, and analyze data for improvement.
Making the Case: Download the Justification Letter to provide high-level information on the Better Quality Through Better Measurement program to your leadership.
Session Agenda
- Lesson 1 – Introduction, Why are you Measuring, Intro to the QMJ
- Lesson 2 – Moving from Concept to Measure, Operational Definitions, and Data Collection
- Lesson 3 – Understanding Variation Conceptually and Statistically
- Lesson 4 – Run Charts
- Lesson 5 – Control Charts
- Lesson 6 – Linking Measurement to Improvement
Continuing Education
![Jointly Accredited Provider Image Jointly Accredited Provider Interprofessional Continuing Education](/sites/default/files/education/training/Jointly%20Accredited%20Provider.png)
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.
Continuing education credits for this program are still being finalized and will be updated shortly.
CE Planning Committee
Jesse McCall, MBA, Director and Improvement Advisor, Institute for Healthcare Improvement
Robert Lloyd, PhD, Vice President, Institute for Healthcare Improvement
Rebecca Steinfield, MA, Director, Institute for Healthcare Improvement
Jeffrey Salvon-Harman, MD, CPE, CPPS, Vice President, Safety, IHI
Amy Weckman, MSN, APRN, CNP, CPHQ, Project Director, IHI
None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Fees & Scholarships
Registration Fees
Regular Rate: $549
Scholarships
IHI is pleased to offer a limited number of scholarships to assist with program registration costs for those working in:
- Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
- Critical Access Hospitals
- Independent practices with fewer than 20 physicians
- Hospitals with fewer than 50 beds
- Members of America's Essential Hospitals
- 501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
- Ministries of Health
- Faith-based health institutions
- Skilled Nursing Facilities
To apply for a scholarship, please complete the online Scholarship Application by March 3, 2025. IHI will not consider applications submitted after this date.
All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application.
To ensure equal distribution of funds, all scholarships applications are reviewed using the same scoring criteria. All awarded amounts are final.
Please note, scholarships are available for program registration costs only, and do not cover travel, food, or accommodation costs associated with attending a program.
Cancellations, Substitutions, and Refunds
- Payments: Full payment is due 60 days before the start of the program. If payment in full is not received within 60 days before the program start date, IHI will notify you and cancel your registration.
- Credit card payments: Enter your credit card information online during registration, or call the IHI Customer Experience Department to process payment over the phone.
- Check payments: Please mail a copy of the invoice with your check made payable to IHI.
- Cancellations: For cancellations made within 45 days before the start of a program: Registration fees are fully refundable if a written request is received by info@ihi.org on or before 45 days before the start of the program.
- Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received after 45 days or less before the start of the program are not refundable.
- Substitutions: One attendee may be substituted for another at any time by emailing info@ihi.org.
Unconditional Guarantee
If for any reason you are not completely satisfied that your attendance in an IHI educational program is a valuable experience, IHI will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.