IHI Moving Quality Improvement from Theory to Action

Do you have a stalled improvement project you want to push forward? Looking to develop a formal process and engage a team to support an improvement idea? Identified a health disparity and want to close it? Tasked by your supervisor or leader to solve a problem? If you've identified an opportunity for ​​improvement, this course will help you put your ideas in​t​o practice​.​​

Join this fast-paced experience to learn how to apply the right tools to your quality improvement efforts with the guidance of our expert faculty. Online lessons will teach the process of improvement and when to use specific improvement tools, assignments will direct you to apply those tools to an ongoing project, and live calls will provide additional examples, case studies, and coaching to drive your improvement project towards results that matter. Calls also provide opportunities to network with and learn from your peers.

This active learning opportunity will extend beyond the virtual experience. As you gain experience with new improvement tools and skills, you will manage your improvement project, apply your learning, and run your own tests of change, from start to sustainability.

This course expands upon these IHI Open School courses, though they are not prerequisites to enroll in the program:  

• QI 101: Introduction to Health Care Improvement
• QI 102: How to Improve with the Model for Improvement
• QI 103: Testing and Measuring Changes with PDSA Cycles
• QI 104: Interpreting Data: Run Charts, Control Charts, and Other Measurement Tools 
• QI 105: Leading Quality Improvement

Join us for this project-based learning experience​. 

Making the Case: Download the Justification Letter to provide high-level information on the Leading Quality Improvement: Essentials for Managers program to your leadership.

Session Agenda

The agenda for the February 2025 offering is available to download:

Download the High-Level Agenda

Course Design

The design of the Moving Quality Improvement from Theory to Action online course with coaching consists of All Learner Calls (live, synchronous calls), and Lessons (asynchronous online assignments). Each lesson will be released 2 weeks ahead of each All Learner Call. 

Continuing Education

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In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

Continuing education credits for this program are still being finalized and will be updated shortly.

Planning Committee

• Kedar Mate, MD, President and Chief Executive Officer, IHI
• Jesse McCall, MBA, Senior Director, IHI
• Patricia McGaffigan, RN, MS, CPPS, Vice President, IHI
• Samantha L. Thompson, PharmD, CPh, Assistant Professor of Pharmacy, Florida A&M University, College of Pharmacy and Pharmaceutical Sciences, Institute of Public Health, Northeast Florida Pharmacy Practice Center 
• Catherine Warchal, Program Manager, IHI 

Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. 

CE Instructions

To be eligible for a continuing education certificate, attendees must complete the online evaluation within 30 days of the continuing education activity. After this period, you will be unable to receive a certificate.

Continuing education credits will not be awarded for non-educational activities, including (but not limited to) meals, breaks and receptions.

Already attended?

To view continuing education (CE) credits and session materials:

1. Click on the "My IHI" link on the top of this page
2. Once you are logged in, click on the "Credits" tab to see CE information.
3. Click on the "My Participation" tab and then the button that says "My Materials" to see course materials.​

Fees & Scholarships

Registration Rates

Regular Rate: $549 per person​

This rate includes all video modules released throughout the online course​​, three all-learner calls, and the use of all tools and resources.

Scholarships

IHI is pleased to offer a limited number of free and 25% scholarships to assist with program registration costs for those working in:

• Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
• Critical Access Hospitals
• Independent practices with fewer than 20 physicians
• Hospitals with fewer than 50 beds
• Members of America's Essential Hospitals​
• 501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
• Ministries of Health
• Faith-based health institutions​

To apply for a scholarship, please complete the online Scholarship Application.

Scholarship applications are due by January 10, 2025. Scholarship decisions will be announced by January 17, 2025. 

All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application. 

To ensure equal distribution of funds, all scholarships applications​ are reviewed using the same scoring criteria. All awarded amounts are final.

Cancellations, Substitutions, and Refunds

• Payments: Full payment is due at the time of registration.
  • Credit card payments: Enter your credit card information online during the registration process, or call the IHI Customer Experience Department to process payment over the phone.
  • Check payments: If you need to make a payment by check, please call the IHI Customer Experience Department.
• Cancellations: For cancelations made within one day before the start of the program: Registration fees are fully refundable if a written request is received by ​info@ihi.org on or before one day before the start of the program.
• Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received one day before the start of the program are not refundable.
• ​Substitutions: One attendee may be substituted for another at any time by calling the IHI Customer Experience Department or emailing info@ihi.org.

Our Guarantee to You

If for any reason you are not completely satisfied that your attendance in an IHI educational program is a valuable experience, IHI will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.​

Logistics

Start Today

• Click on the Register button to login or create an account.
• Visit the IHI Education Platform to view program details and complete your registration for the training.
• Invoices can be found and paid through your My Account section.

Need Help?

Email

info@ihi.org