IHI Open School Updates

Stay current with the latest IHI Open School updates.

Recent Updates

Important Update: Changes to Free Student Accounts (4/1/25)

Starting May 1, 2025, IHI Open School will discontinue the option to register for a free student account. Students currently registered under free student accounts must complete their courses by April 30, 2025.

Next Steps

IHI began communicating these updates to institutions of higher learning in the fall of 2024. However, if you have not received information about these changes from your faculty members or institution, please reach out to them directly.

Colleges, universities and residency programs interested in incorporating IHI Open School courses into their curriculum are eligible for the updated, low-cost Higher Learning and Residency Programs group subscription. Individual subscriptions are also available for those who are interested.

See Frequently Asked Questions (FAQs) at the end of this notice.

Why Are Free Student Accounts Being Discontinued?

When Open School launched in 2008, IHI was committed to providing quality improvement and patient safety education to students who had limited access to these resources. While IHI has been able to successfully maintain this model for 17 years, it has become challenging to sustain Open School through rising technology and infrastructure costs.

Over the past year, we have listened to feedback from our higher learning customers and, as a result, have recently introduced an updated, low-cost group subscription to better support these institutions. As we transition to this updated Higher Learning and Residency Programs group subscription model and continue to enhance and sustain IHI Open School, we are discontinuing the free student accounts. This change allows us to provide a more valuable experience for both individual learners and institutions alike.

FAQs for Learners

Q: After May 1st, my college or university is still going to require me to take courses as part of my class curriculum. What do I do?

A: Contact your instructor or administrator and inform them that IHI requires them to purchase a paid group subscription for their students to access Open School courses as part of their curriculum. Please provide them the following contact email so IHI may assist them with purchasing a subscription: OpenSchoolSubscribers@ihi.org

Q: After May 1st, how do I access my certificates of completion for courses I have already completed if I do not have a paid subscription?

A: After May 1st, you may continue to log in and download your certificates of completion without a subscription.

Q: After May 1st, can I review the course content of courses I have already completed?

A: A paid subscription will be required to access course content. You will either need an access code as part of a group subscription through your institution, or you must purchase an individual subscription.

Q: After May 1st, I would like to continue to enroll in new courses. What are my options?

A: A paid subscription will be required to enroll in new courses. You will either need an access code as part of a group subscription through your institution, or you must purchase an individual subscription.

Our New Academic Group Subscription is Now Available (2/13/25)

The All-New IHI Open School for Higher Learning and Residency Programs Group Subscription Is Now Available

The IHI Open School Group Subscription for Higher Learning and Residency Programs has been redesigned to give users the materials they need at a fraction of the cost.

Starting today, groups can now purchase a 12-month subscription for just $25 a user. This subscription plan gives your organization access to the following features:

Comprehensive Course Access: Students and faculty gain access to all 13 courses required for the Basic Certificate in Quality and Safety.
Recognition of Achievements: Printable certificates for each course and a comprehensive certificate upon completion of all courses.
Educator’s Toolkit: Tools for teaching, including course summaries, slides, assignments, exams, recommended readings, and reporting functionality.

Learn more about the new IHI Open School for Higher Learning and Residency Programs subscription

Action Required: Updates on Select Courses (12/13/2024)

Attention IHI Open School learners: Between January 6-26, IHI will be conducting course updates.

You must complete in-progress courses by January 5, or you will need to restart the course. Please do not start the following courses between January 6-26.

GME 201: Why Engage Trainees in Quality and Safety?

GME 202: The Faculty Role - Understanding & Modeling Fundamentals of Quality & Safety

GME 203: Designing Educational Experiences in Health Care Improvement

GME 204: A Roadmap for Facilitating Experiential Learning in Quality Improvement

GME 205: Aligning Graduate Medical Education with Organizational Quality & Safety Goals

L 101: Introduction to Health Care Leadership

L 103: Making Publishable QI Projects Part of Everyday Work

L 201: The Role of Leaders in Workforce Safety

PFC 101: Introduction to Patient-Centered Care

PFC 102: Key Dimensions of Patient- and Family-Centered Care

PFC 103: Incorporating Mindfulness into Clinical Practice

PFC 104: Confronting the Stigma of Substance Use Disorders

PFC 201: A Guide to Shadowing - Seeing Care Through the Eyes of Patients and Families

PFC 202: Having the Conversation - Basic Skills for Conversations about End-of-Life Care

PFC 203: Providing Age-Friendly Care to Older Adults

PS 103: Human Factors and Safety

PS 104: Teamwork and Communication

PS 201: Root Cause Analyses and Actions

PS 202: Achieving Total Systems Safety

PS 203: Pursuing Professional Accountability and a Just Culture

QI 101: Introduction to Health Care Improvement

QI 103: Testing and Measuring Changes with PDSA Cycles

QI 104: Interpreting Data: Run Charts, Control Charts, and Other Measurement Tools

QI 201: Planning for Spread - From Local Improvements to System-Wide Change

QI 202: Addressing Small Problems to Build Safer, More Reliable Systems

TA 102: Improving Health Equity

TA 103: Increasing Value and Reducing Waste at the Point of Care -

TA 104: Building Skills for Anti-Racism Work - Supporting the Journey of Hearts, Minds, and Action

TA 105: Conservative Prescribing

TA 201: Pathways to Population Health

Course Updates

Course updates will be focused on enhancing the learner experience. These updates include improvements to design, functionality, and digital accessibility. We look forward to your feedback on these improvements.

On or after January 26

Before starting a new course, please clear the cache of the device you will be using to access the IHI Open School.

Also, check back on this page for further updates to the IHI Open School including information regarding orientation and onboarding.

A New Group Subscription is Coming Next Spring (11/20/24)

Introducing a New Group Subscription for Institutions of Higher Learning

To better support colleges, universities, and residency programs, we’re launching a low-cost group subscription model for the IHI Open School in Spring 2025.

If your students currently access Open School through free individual accounts, please note that this option will no longer be available after May 1, 2025. Transitioning to the group subscription ensures uninterrupted access and enhanced benefits for all users.

If your institution is currently subscribed through a paid group subscription, this new pricing model will be available at the time of your next subscription renewal. During your current subscription period, you will continue to have access to the entire Open School catalog of courses and all other included benefits. 

To learn about course selection, benefits, and pricing, click here to read the full release.

Join Free Webinars with Health Leaders (9/13/24)

Last Updated: November 20, 2024

Free Webinar Series! Wisdom Unveiled: Mentorship from Quality and Safety Pioneers

The IHI Open School is excited to offer a series of free webinars featuring industry leaders who have had a hand in shaping and improving the current health care landscape. Over the coming months, join us for Wisdom Unveiled: Mentorship from Quality and Safety Pioneers.

These live webinars are designed for nursing students, medical students, residents, and fellows. For each speaker, learn about the experiences that have shaped their remarkable career, from humble beginnings to creating a global impact. Whether you're just starting out or are already on your way, these webinars will provide valuable insights to help shape your future in health care.

Scheduled Webinars

Dr. Donald Berwick | October 2nd
Dr. Beverly Malone | November 4th, 1:00 PM–2:00 PM ET

Submit your questions during registration for a chance to have them answered during the live session. Space for each webinar is limited; register today and gain insights that can guide your own professional journey.

Prepare for the Upcoming Year With Onboarding Sessions (8/1/24)

Last Updated: August 5, 2024

Prepare for the Upcoming Year with Onboarding Sessions and the Faculty Community

Calling all Faculty!

Thank you for the work you do to improve safety and quality for the lives of patients, families, students, residents, and our communities around the world. We have exciting new details to share with faculty and residency directors who use the IHI Open School to teach quality, safety, and quality improvement. If you know of any faculty who would benefit from these updates, please share accordingly.

Faculty Community

New for 2024 is the IHI Open School Faculty Community! Join our online community to:

Receive updates on exciting new content
Engage with other IHI Open School faculty
Share feedback with the IHI Open School team

Please complete the Faculty Community Form to join and connect with the IHI Open School community.

Onboarding

With back-to-school approaching, IHI is offering ways for faculty to onboard to the IHI Open School and better prepare their students. We will be hosting specific sessions for faculty to review:

Getting started with IHI Open School
Customer support and where to go with questions
New updates to the course curriculum

Spots are limited so please use the Faculty Community Form to reserve your seat. If you are unable to make it, we will also share the recordings to the IHI Open School Faculty Community and on our website.

Student Onboarding

We are having a special back-to-school onboarding session for students to get oriented with IHI Open School! Please share with students and encourage them to register. The recording will also be shared on our website for those students who are not able to attend.

We are looking forward to a great year and partnering with you to prepare our future healthcare professionals!

Action Required: Updates on Select Courses (7/2/24)

Last Updated: July 3, 2024

Attention IHI Open School learners: IHI will be conducting course updates the week of July 22–28.

You must complete in-progress courses by July 21st, or you will need to restart the course. Please do not start new courses from July 22–28.

The following courses are included in the updates:

QI 101: Introduction to Health Care Improvement
QI 102: How to Improve with the Model for Improvement
QI 103: Testing and Measuring Changes with PDS Cycles
QI 104: Interpreting Data: Run Charts, Control Charts, and other Measurement Tools
QI 105: Leading Quality Improvement
PS 101: Introduction to Patient Safety
PS 102: From Error to Harm
PS 103: Human Factors and Safety
PS 104: Teamwork and Communication
PS 105: Responding to Adverse Events
TA 101: Introduction to the Triple Aim for Populations
PFC 101: Introduction to Person- and Family-Centered Care
L101: Introduction to Healthcare Leadership

Course Updates

When logging in after July 29th, you will see course updates focused on enhancing the learner experience. These updates include improvements to design, functionality, and digital accessibility. We look forward to your feedback on these improvements.

After July 29, 2024

Before starting a new course, please clear the cache of the device you will be using to access the IHI Open School. Directions below.

Also, check back on this page for further updates to the IHI Open School including information regarding orientation and onboarding.

Clear Cache

Select your browser below for instructions on how to clear your cache and cookies.

Mozilla Firefox
Google Chrome
Microsoft Edge
Safari (Mac)
Safari (iOS)

Changes for Purchasing IHI Open School Group Subscriptions (4/30/24)

Last Updated: July 19, 2024

Starting May 1, all new IHI Open School Group Subscriptions will be purchased and registered by contacting our IHI Open School support team.

To purchase an IHI Open School Group Subscription, contact us at OpenSchoolSubscribers@ihi.org. Please include the name of your organization and the size of your requested subscription.

Note: This change only affects the purchase of new subscriptions. If you are managing an existing IHI Open School Group Subscription, no further action is needed.

View our IHI Open School Subscription offerings for groups:

Visit this page regularly to stay up-to-date with the IHI Open School. For any questions, please reach out to OpenSchoolSubscribers@ihi.org to get support.

Breadcrumb

IHI Open School Updates

Recent Updates

Related Training