Certification Governance and Oversight

Certification Governance and Oversight

The Certification Board for Professionals in Patient Safety (CBPPS) is an elected body that has strategic and fiduciary oversight of the CPPS and CPHFH certification programs.

The Expert Oversight Committee (EOC), as an advisory body to the Certification Board for Professionals in Patient Safety (CBPPS), is responsible for overseeing the examination and recredentialing processes for the Certified Professional in Patient Safety™ (CPPS) and Certified Professional in Human Factors in Health Care (CPHFH) credentials and ensuring that certification continues to meet the high standards required for the profession.

Download the latest version of the CBPPS Policies statement

Download the latest CPPS Job Analysis Report Summary
 

Certification Board for Professionals in Patient Safety

  • Rollin J. "Terry" Fairbanks, MD, MS, CPPS
    CBPP  S Vice Chair
    Senior Vice President and Chief Quality and Safety Officer
    MedStar Health
    Professor of Emergency Medicine
    Georgetown University
  • Martin (Marty) Hatlie, JD
    CBPPS Public Member
    Co-Founder, Patients for Patient Safety US
    President and CEO, Project Patient Care
  • Michelle Jackson, MSN, RN, SCRN, NE-BC, CPPS, CPHQ
    Division Assistant Vice President of Patient Safety and Clinical Excellence
    HCA Healthcare Houston Gulf Coast Division
  • Patricia McGaffigan, RN, MS, CPPS 
    Ex Officio
    CBPPS President
    Senior Advisor, Safety
    Institute for Healthcare Improvement​
  • Sam Shen, MD, MBA, CPPS
    Patient Safety Officer/Associate Chief Quality Officer, Stanford Healthcare
    Professor of Emergency Medicine, Dept. of Emergency Medicine, Stanford University School of Medicine
  • Sam R. Watson, MSA, MT(ASCP), CPPS, CAE
    CBPPS Secretary
    Senior Vice President, Field Engagement
    Michigan Health & Hospital Association (MHA) Keystone Center 
  • Ronald M. Wyatt, MD, MHA 
    CBPPS Chair
    Founder and CEO
    Achieving Equity LLC
  • Wade J. Westhoff, CFP®, AIF®
    CBPPS Treasurer and Public Member
    The Westhoff Group, Raymond James

Expert Oversight Committee​​​

  • ​Kathryn Rapala, DNP, JD, RN, CPPS
    Chair
    Clinical Assistant Professor
    Director, Health Systems Leadership Program and Telehealth Accelerator Grant
    Marquette University College of Nursing
  • Franchesca J. Charney, RN, MS, CPHRM, CPPS, CPHQ, CPSO, DFASHRM
    Vassar Brothers Medical Center
  • Kerry Dease, RN, MSN, IA, CPHRM, CPPS
    Former Clinical Risk Manager (Retired)
  • Barbara Olson, MS, RN, CPPS
    Chief Clinical Officer
    The Just Culture Company
  • Alicia B. Perry, PharmD, CPPS
    Manager Clinical Pharmacy and Therapeutics, Residency Director
    Pharmacy Services, Clinical Services Group
    HCA​
  • Gail Shulby, RN, MA, CPPS
    Chief of Staff, Co-chair DUHS Patient Education Governance Council
    Duke University Health System

CPPS Frequently Asked Questions

CPPS Frequently Asked Questions

Answers to some of the most frequently asked questions about the CPPS credentialing process.

What is a Certified Professional in Patient Safety (CPPS)?

The CPPS credential establishes patient safety competency standards and elevates the professional stature of health care professionals who meet knowledge requirements in safety science, human factors engineering, and the practice of safe care. Certification requires a combination of education and experience, as well as successful completion of the evidence-based certification exam.

Who is the certifying body behind CPPS?

The CPPS examination is administered by the Certification Board for Professionals in Patient Safety (CBPPS). CBPPS was formed to oversee a rigorous and comprehensive credentialing process that attests to patient safety competencies and expertise. The board's chief responsibility is the development and administration of an evidence-based examination that provides candidates with a process by which they can demonstrate their competency in patient safety science and application.

Are there prerequisites or eligibility requirements to sit for the exam?

Candidates for the CPPS credential are those whose current or future professional responsibilities include patient safety practices as an integral component. In addition, candidates must possess academic and professional experience at one of the following levels:

  • Baccalaureate degree or higher plus three years of experience (includes time spent in clinical rotations and residency programs) in a health care setting or with a provider of services to the health care industry
  • Associate degree or equivalent plus five years of experience (includes time spent in clinical rotations) in a health care setting or with a provider of services to the health care industry

What is the fee to sit for the CPPS examination?

The CPPS exam fee is $549. For international candidates, the CPPS exam fee is US $649.

What are the new updates to the exam? 

The Certified Professional in Patient Safety (CPPS)™ certification exam and related offerings have been updated to align with a comprehensive job analysis conducted by CBPPS that considered current knowledge and skills related to the role of a patient safety professional. 

The updated CPPS exam features a new exam content outline (ECO).

This revised exam includes 100 scored items and 20 pre-test items (up from 10 pre-test items) and covers 4 domains (a consolidation from the previous 5). Candidates will now have 2.5 hours to complete the exam, an extension from the previous 2 hours. 

Exam preparation materials for the updated CPPS exam are now available.

Click here to review all changes effective 11/12/2024 

What is tested on the CPPS examination?

Candidates are tested on four core patient safety domains: Culture, Systems Thinking, Human Factors Engineering, and Design, Safety Risks and Responses, Performance Measurement, Analysis, Improvement and Monitoring. The vast majority of questions test application and analysis, while a small percentage test for recall.

Exam Content Outline for CPPS exams administered ON or AFTER 11/12/2024 

How can I obtain a CPPS Candidate Handbook and application?

The CPPS Candidate Handbook is available for download, or call our authorized testing partner, PSI Candidate Services​ at (833) 333-4755. An application is included in the Candidate Handbook. Mail the completed application and appropriate fee to PSI ​at the address indicated on the application.

Can I apply for the CPPS examination online?

Yes, a candidate who pays the examination fee by credit card may apply online and schedule an appointment to test through the PSI website.

  • Visit the PSI certification website
  • On the main page click "Find Your Test"
  • From the "Browse by Industry" section choose "Health Care"
  • Find and choose "Certification Board for Professionals in Patient Safety (CBPPS)"
  • Click “View Available Tests”
  • Choose "Certified Professional in Patient Safety Examination (CPPS)"
  • Select "Login/Register"
  • Click "Create Account" near the top of the page.
  • Fill in the required information and schedule your exam 

How can I prepare for the exam?

To prepare for the exam, we provide candidates with a detailed exam content outline, resource list and self-assessment exam (SAE) or practice exam. The SAE is offered through our testing partner, PSI, and may be purchased on the PSI website.

IHI also offers a CPPS Review Course in various formats throughout the year (in-person, self-paced, and live webinar). This course can help participants prepare for the exam by reviewing domain content areas and test-taking strategies.

CBPPS does not endorse resources designed to prepare candidates to take the certification exam. Completion of the SAE is optional and not required to take or pass the certification exam. Taking the SAE/practice exam or review course does not guarantee a passing score or improved performance on the exam.  

Is there a practice exam? How is it scored? How can I order it?

A practice exam is available for purchase from PSI. Note: This is also referred to as the self-assessment exam (SAE), described above. The practice exam should be regarded as a diagnostic tool to assess strengths and weaknesses, rather than a study guide for the examination. Upon purchase, the practice exam is available for a period of 60 days from the date of purchase, or until all 50 questions have been answered. At the time of completion, candidates receive a numerical score for each content area, as well as a summary including each question in its entirety, along with their response and the correct answer for each.

CBPPS does not endorse resources designed to prepare candidates to take the certification exam. Completion of the SAE is optional and not required to take or pass the certification exam. Taking the SAE/practice exam or review course does not guarantee a passing score or improved performance on the exam.   

Will the IHI Open School Patient Safety Curriculum help me prepare for the CPPS exam?​

The IHI Open School ​Patient Safety Curriculum is an important foundational course in patient safety science, but it is not meant to be preparatory for the exam.

What is the passing score? How is the passing score determined?

The passing score for the examination is 500. Scores ranges from 200 to 800. The passing score for the examination is determined by using a process known as the Angoff method, in which experts in the field estimate the difficulty of each item on the examination for the minimally qualified candidate. These judgments are averaged to determine the minimum passing score, which represents the amount of knowledge a minimally qualified candidate would likely demonstrate on the examination. The results of these ratings are presented to the exam development committee to determine the final passing score.  

How long do I have to wait to find out if I passed the exam?

If you test in person at a center within the United States, you receive a score report indicating pass/fail status at the conclusion of the test session. International candidates will not receive instant score reports. Results will be sent within two business days after completion of the examination to the candidate’s address of record. International candidates may also view score reports through the online PSI portal.

​If you test virtually with a remotely proctored exam, you receive a score report indicating pass/fail status at the conclusion of the test session regardless of your geographic location.  

For those who pass the examination, CBPPS recognizes certified status with a mailed certificate and a certification pin.  

If I do not pass, am I able to retake the exam?

Unsuccessful candidates may retake the examination after a 30-day waiting period. The candidate is required to reapply to PSI and remit all applicable fees and documentation. The candidate may retake the exam up to three (3) times in a one-year period. If the candidate fails the exam on the third attempt, they must wait one year to take the exam again. The waiting period is designed to allow the candidate time to review the exam content and prepare for the exam. 

Where can I find my certification expiration date?

Your expiration date is printed on your certificate. If you cannot locate your certificate, please contact the CBPPS office (phone 617-391-9927​ or email cpps@ihi.org), and we will provide you with this information.

How do I maintain my certification?

Following successful completion of the CPPS examination, the certificant is required to maintain certification by fulfilling continuing education (CE) requirements or through successful retest.

Recertification cycle: 3 years

CE requirement: 45 hours total

Accepted types of CE:

  • All CE that follows the CPPS content outline is accepted.
  • CE options include: educational programs, self-study, CPPS item writing, academic course work, and more.  
  • See a list of pre-approved specific programs for continuing education (CE) credits toward CPPS Recertification, pre-approved by the Certification Board for Professionals in Patient Safety (CBPPS). 

Where can I find a list of current CPPS certificants?

You can find a list of CPPS certificants on IHI's website. If you are newly certified, please allow 4 to 6 weeks for your name to appear on this list.

Are replacement certificates and lapel pins available? How do I submit a request?

Yes, replacement certificates and lapel pins are available. Requests may be submitted by phone (617-391-9927) or email (cpps@ihi.org). A $15 replacement fee applies if shipping within the United States. If shipping internationally please contact us for additional information.  

What is the testing experience between taking the exam i​n person vs. online remote proctoring?

You can watch these brief videos for the PSI Test Center Experience​ and PSI Online Proctoring Experience.

Please be advised: Using a work computer for the remote proctored exam, even one which passes the System Compatibility Check, is highly discouraged due to administrator firewalls and IT security systems which frequently prevent exam launch.

CPPS Recertification

CPPS Recertification

Following successful completion of the CPPS examination, the certificant is required to maintain certification by fulfilling continuing education (CE) requirements or through successful retest.

​​​​​​​​​​​​​​​​​The Certified Professional in Patient Safety (CPPS) program certifies health care professionals who meet the competency requirements in the areas of patient safety science and human factors engineering, and who demonstrate the ability to apply this knowledge to effectively plan and implement patient safety initiatives.

Following successful completion of the CPPS examination, the certified professional is required to maintain certification by fulfilling continuing education (CE) requirements, which are reviewed and established by the Certification Board for Professionals in Patient Safety (CBPPS).

Recertification cycle: 3 years

Two paths to recertification are available, as described below. Please submit your application to certification@ihi.org 

Recertification Path I 

​Download the CPPS Recertification Handbook

Submit CPPS Recertification Fee

Recertification Path II

  • Requires sitting for and passing the CPPS Examination within one year prior to expiration date.
  • Submit first page of application with certificant information and PSI passing score report. 

Recertification Info Session

Did you miss the last informational call? Listen Now & Review Slides.

CPPS Continuing Education Credits

CPPS Continuing Education (CE) Credits

There are many convenient ways to obtain continuing education credits toward your CPPS Recertification. The Certification Board for Professionals in Patient Safety has pre-approved specific programs for CPPS CE credit.

The Certification Board for Professionals in Patient Safety (CBPPS) has pre-approved specific programs for continuing education (CE) credits toward CPPS Recertification. CBPPS believes that continuous knowledge and competency enhancement advances not only your career, but also your organization and patient safety as a whole.

Please retain a copy of your CE activity completion certificate for your CPPS Recertification records.

Apply to Offer CPPS CE Credits for Your ​Educational Activity

​If you are a provider interested in offering CPPS continuing education (CE) for your educational activity, we invite you to apply for approval by filling out the CPPS CE Approval Application below. Applications should be submitted at least six weeks prior to the activity date.

Download the CPPS CE Approval Application
Pre-Approved CPPS CE Credit Activities​​
  
 

Cognitive Interviewing Workshop

May 1, 2025 | 10:00am – 2:30pm PT  | Seattle, WA

The Washington Patient Safety Coalition is hosting a workshop to provide formal training on cognitive interviewing technique for adverse event investigations. The fee is $295 per attendee. Lunch, coffee, and parking are provided. Contact Steve Levy at slevy@qualityhealth.org or 206-204-7383 with questions.

CPPS CE Credit: 4.0


2025 Compass Annual Forum

May 28, 2025 | Altoona, IA

Join Compass Healthcare Collaborative (Compass), convening providers and community stakeholders to work toward the common goal of exceptional healthcare in Iowa and across the nation! The Compass Annual Forum is an All Teach All Learn event in which attendees will learn and apply leadership practices through interactive activities to advance healthcare quality across the healthcare continuum.

CPPS CE Credit: 5.0

 

Orientation to Patient Safety

Impact By Design Pro.
Expires July 3, 2025

Self-guided webinar series offered by Impact By Design Pro.

CPPS CE Credit: Up to 4.0
 

Drug Errors in Anesthesia 2023

American Society of Anesthesiologists  
Expires on 3/5/2026 

In this course, you'll learn about adverse drug events in hospitalized patients, adverse drug events in operating room patients, types of drug errors, a review of closed claims data, and strategies for reducing medication errors.  

CPPS CE Credit: 0.75 

Patient Safety Highlights 2022 Package

American Society of Anesthesiologists  
Expires 3/12/2026 

The Patient Safety Highlights 2022 package consists of 13 individual modules that contain recordings of the corresponding session presented at ANESTHESIOLOGY® 2022. 

CPPS CE Credit: 12.50

The Anesthesia Quality and Patient Safety Meeting 2023 Online

American Society of Anesthesiologists 

The Anesthesia Quality and Patient Safety Meeting 2023 focuses on key themes in quality improvement, patient safety, team collaboration, and wellness. The meeting includes renowned practitioners who are passionate about ensuring safe care before, during, and after surgery. The program offers attendees a variety of perspectives on quality and patient safety topics. 

CPPS CE Credit: 5.5 

Safer Together: A National Action Plan to Advance Patient Safety 

Free CPPS CE opportunity: read the National Action Plan and complete the Self-Assessment in your organization to earn up to 4 CPPS CE hours. After completing this activity learners will be able to: 

  • ​Evaluate safety as a demonstrated core value within your organization
  • Assess capabilities and resources to advance patient and workforce safety within your organization
  • Select actionable recommendations to implement that improve safety within your organization​ 

CPPS CE Credit: Up to 4.0 

Medication Safety Certificate Program

American Society of Health-System Pharmacists (ASHP)
Release Date: August 24, 2022
Expiration Date: August 24, 2025

Participants will develop the knowledge and skills necessary to identify and engage in efforts to minimize and eliminate the occurrence of medication errors. The curriculum will cover the fundamental principles of the medication use process and medication safety culture. The course also will present strategies for identifying and implementing opportunities for medication safety improvements. After completing all of the modules, participants should be proficient in the fundamental concepts required for risk identification, medication error investigation, risk reduction, and general actions required to sustain safe medication practices in their practice settings.

CPPS CE Credit: 41.0

Just Culture Online Training for Managers​

The Just Culture Company

On-demand, self-paced online learning for individuals seeking to understand the foundational principles of Just Culture and the manager's role in effecting a fair and accountable culture of learning and continuous improvement. The program includes 16 modules and a 25-question post-test.   

CPPS CE Credit: 4.0 

CPPS Review Courses (Live, Online, and Webinar)

The Institute for Healthcare Improvement offers review courses to experienced patient safety professionals who plan to take the Certified Professional in Patient Safety (CPPS) examination. This course can help participants prepare for the exam by reviewing domain content areas and test-taking strategies.  

CPPS CE Credit: 6.0​ 
 

Apply to Offer CPPS CE Credits for Your ​Educational Activity

​If you are a provider interested in offering CPPS continuing education (CE) for your educational activity, we invite you to apply for approval by filling out the CPPS CE Approval Application below. Applications should be submitted at least six weeks prior to the activity date.

Download the CPPS CE Approval Application

CPPS Examination

CPPS Examination

The CPPS examination is a computer-based test offered both in person at PSI Assessment Centers or online via live remote proctor.

The CPPS examination is a computer-based test offered throughout the year at PSI Assessment Centers located domestically in the United States and internationally. The examination is also available online via live remote proctor. The examination is administered by appointment only. 

Available dates will be indicated when you schedule your examination. Candidates are scheduled on a first-come, first-served basis. Candidates will be given two hours to complete the examination.

CPPS Content Areas

Candidates will be tested on the following patient safety domains:​

  • Culture
  • Systems Thinking, Human Factors Engineering, and Design
  • Safety Risks and Responses
  • Performance Measurement, Analysis, Improvement and Monitoring 

CPPS Examination: Live Remote Proctoring

Live remote online proctoring for the CPPS exam is available. This exam delivery option allows CPPS candidates to continue advancing their personal and professional goals without having to travel to a testing center.

Candidates can now select either "Test Center" or "Remote Online Proctored" delivery mode for their examination. For more information on how to book your examination, please see the "How to Book an Examination" below.

Additional information on Online Proctoring:

Please contact cpps@ihi.org with any additional questions.​​​

Please be advised: Using a work computer for the remote proctored exam, even one which passes the System Compatibility Check, is highly discouraged due to administrator firewalls and IT security systems which frequently prevent exam launch.

How to Book a CPPS Examination

The CPPS examination is administered by appointment only at a PSI Assessment Center or online via live remote proctor.

Visit the PSI certification website

  • On the main PSI web page click "Find Your Test"
  • From the "Browse by Industry" section choose "Health Care"
  • Find and choose "Certification Board for Professionals in Patient Safety (CBPPS)"
  • Click "View Available Tests"
  • Choose "Certified Professional in Patient Safety Examination (CPPS)"
  • Select "Login/Register"
  • Click "Create Account" near the top of the page
  • Fill in the required information and schedule your exam 

International Candidates

Candidates testing outside of the US may submit their applications online or by mail. International candidates will be notified of the exam scheduling process as follows:

  • Online applicants will be notified by email as soon as they complete the application.
  • A candidate who submits a paper application form will be notified by email within 10 business days of receipt of his or her application form.

The Examination Application is available in the Candidate Handbook.​​

CPPS Examination Costs

The cost of the CPPS examination is US $549.

For international candidates, the cost of the CPPS examination is US $649.​

CPPS Review Course, $449

CPPS Practice Exam, $99

CPPS Exam, $549*

CPPS Recertification, $225*

*Additional international fee applies 

How to Prepare for the CPPS Examination

Ronette M. Wiley, CPPS

Executive Vice President and Chief Operating Officer, Bassett Medical Center

Executive Vice President and Chief Operating Officer, Bassett Medical Center

“As a 'seasoned' quality and safety leader, I was pleased to be challenged by the questions and content included in the CPPS exam. It reaffirmed my knowledge base and experience, but also required me to have a keen grasp of current and relevant foci in the area of patient safety.”

Marcie Williams, RN, MS, CPPS

Senior Consultant, Patient Safety & Risk Solutions, Medical Protective

Senior Consultant, Patient Safety & Risk Solutions, Medical Protective

“Patient safety can get lost among many disciplines but this exam, not for a novice, demonstrates your knowledge and expertise in understanding the science of patient safety and how to integrate it into existing programs.”

Jeffrey Shapiro, MD, CPPS

Director, Mednax, Anesthesia HRO Patient Safety

Director, Mednax, Anesthesia HRO Patient Safety

“The CPPS process is important for anyone interested in leading the call of advancing patient safety among their peers. The process provides a solid benchmark for both clinical and administrative individuals who develop, promote, and enhance patient safety.”

Debbie Hill, MBA, BSN, CPHRM, CPPS

Patient Safety Risk Manager Consultant, The Doctors Company

Patient Safety Risk Manager Consultant, The Doctors Company

“The review course and the overall experience was exceptional, and I wish I had completed it years ago. I found the course and the materials covered to be very practical in my everyday role as a patient safety risk management consultant.”

Health & Health Care Consulting

Consulting That Delivers Results for Health and Health Care

The Institute for Healthcare Improvement (IHI) is the premier partner for those who are ready to change health and health care profoundly for the better. IHI’s consulting team works with you to co-design solutions tailored for your specific needs.
Contact Our Consulting Team
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Consulting

 

IHI Consulting Services Address Your Most Important Challenges

IHI’s experienced consulting team partners with you to improve health and health care at all levels of your organization, system, region, or nation. We support your organization to improve processes and demonstrate results that matter to patients, families, communities, the health care workforce, and leaders in scalable and sustainable ways.

Our renowned subject matter experts and improvement advisors have extensive backgrounds in improvement methods, assessment, strategy development, and implementation in health systems and hospitals. They bring deep expertise, breadth of experience, and passion for the work of improvement and address your current challenges while also building capability and systems for your organization to continuously improve and excel, both today and in the future.

IHI provides the expertise, methods, tools, and best practices to address the challenges you face — whether you’re seeking to:

  • Achieve measurable improvements in outcomes
  • Implement and scale up evidence-based practices
  • Build improvement skills and capability in your workforce
  • Establish and implement a quality strategy
  • Accelerate and sustain quality improvement
  • Transform your organizational culture or redesign your system

IHI Helps You Achieve Goals and Drive Impact

As a non-profit organization guided by our mission, vision, and values, working in partnership with IHI, we ensure that the specific needs of your organization are identified and addressed. We support your organization throughout its improvement journey.

Our Approach

IHI applies innovative and practical scientific improvement methods that enable transformation of health and care systems around the world. We provide consulting and implementation support to improve clinical and population health at scale, reliably and sustainably, in partnership with institutions across the global health ecosystem.

Our consulting team is guided by the following twin goals:

  1. Develop deep partnerships with health institutions that enable them to demonstrate results that matter to patients, families, communities, the workforce, and leaders in scalable and sustainable ways.
  2. Ensure enduring improvement science capability in our partner institutions by building systems that enable the workforce to do their jobs at high quality and improve upon it on an ongoing basis.

To ensure that your organization’s specific needs are addressed, IHI’s approach includes:

  • Facilitative role for true local ownership and sustainability
  • Results-oriented, data-driven methods
  • Co-creation is at the core of project designs
  • Adaptive design that builds on local knowledge and learning from your system
  • Tailored quality improvement  professional development programs for a wide range of professionals across all levels

We focus on sustainability within your organization. By empowering you with the necessary knowledge and tools and providing our expert insights, you will be well-equipped to continue improving even after the consulting engagement concludes. 

Our Team

We provide access to cutting-edge knowledge and innovations in health care systems from around the world and help accelerate improvement in health care and other industries. IHI’s subject matter experts and improvement advisors are a diverse, global community of professionals with backgrounds in clinical settings, public health, community health, adult education, social sciences, improvement science, project management and many more.

In partnership with IHI, you’ll collaborate with our measurement and statistical experts, research and evaluation specialists, and experienced innovators. IHI brings proven approaches for both strategy and on-the-ground implementation. We work side-by-side with you to ensure that the strategies and ideas for change can be implemented, understood, and embraced by your staff to achieve your strategic goals.

 

30+ Years of Improvement Experience and Expertise

For more than 30 years, IHI has used improvement science to help health and health care systems advance and sustain better outcomes across the world. We partner with leaders, managers and frontline practitioners to accelerate improvement in safety, effectiveness, equity, and overall quality, and we spark bold ways to improve the health of individuals and populations.

Contact Our Consulting Team
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IHI Health and Health Care Consulting: Who We Help

Who We Help

IHI has helped thousands of health care, public health, and community leaders foster a culture of quality, safety, equity, learning, and improvement that reliably and sustainably meets the evolving needs of patients, populations, communities, and the workforce.
Learn More

Kevin Post, DO

Chief Medical Officer, Avera Health

Chief Medical Officer, Avera Health

"We deeply appreciate how IHI listened to our organizational needs by customizing and adapting to provide education and guidance that was personalized to our health system."

Joanne Roberts, MD

Chief Value Officer, Providence St. Joseph Health

Chief Value Officer, Providence St. Joseph Health

"IHI delivered concrete recommendations that helped both the region and our system become more transparent and focused on safety and value for our patients and communities."

Senior Leader

Birmingham and Solihull Mental Health NHS Foundation Trust

Birmingham and Solihull Mental Health NHS Foundation Trust

“Working with IHI has been a positively deep learning experience. They provided evidence-based expert opinion and their recommendations helped us intelligently address our challenges and shape our aspirations.”

IHI Chief Quality Officer Professional Development Programme: United Kingdom

Format:
In-Person & Online
Date:
11 February, 2025
Duration :
10 Months, 9 Sessions
Location:
London | Glasgow*
Fee:
$6,665 per person*
Groups of 3 or more:
$5,565 per person

*In-person sessions will take place in London, UK​ and Glasgow, UK

Did you miss out? Listen here & from our last informational call

Not receiving IHI emails? Please ask your IT department to add the ihi.org domain to your organization's Safe Senders list.

Please review our Cancellation Policy

*Prices are listed in USD

​Apply Global Best Practices to Quality Management across Systems

If you are ready to be responsible for quality at the highest levels of your organisation, the Institute for Healthcare Improvement (IHI)’s Quality Leaders Professional Development Programme, will help you develop and refine the skills you need. Whether you’re a Chief Quality Officer (CQO) already or in a quality leadership role with aims to advance, this ​professional development programme will enable you to develop the executive leadership skills required to put quality and safety at the top of the priority list for your organisation. 
Did you miss the last informational call? Listen Now.

This programme will share best practices, case studies, and real-world experiences of leading for quality to enable participants to build skills and knowledge through facilitated exercises and project-based learning. As a leader responsible for quality, you will need to engage and partner with your board and senior leadership colleagues. You will need to design an approach and infrastructure to support the delivery of high-quality, continuously improving care and improve what matters for your local population. 

US-based leaders can register for the next US offering of the Chief Quality Officer Professional Development Program.

Agenda

​​​​​​​​The IHI Chief Quality Officer UK Professional Development Programme aims to demonstrate how to apply quality management best practices at a system level across an organisation.

​Course preparation materials will be available one month before the start of Session 1.

Support activities will be provided between the online sessions and referenced during the online and in-person sessions.

Chief Quality Officer 2025 Programme ​Agenda to learn more about what to expect.

Fees & Scholarships

Registration Fees​

​​​​​​​Regular Rate: USD $6,665 per person

Group Rate: USD $5,665 per person (15% off)​

Organisations sending three or more participants are eligible to receive the group rate. To register a group, please complete the Group Registration form.​​​

Scholarships

IHI is pleased to offer a limited number of free and 25% scholarships to assist with program registration costs for those working in:

  • Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
  • Critical Access Hospitals
  • Independent practices with fewer than 20 physicians
  • Hospitals with fewer than 50 beds
  • Members of America's Essential Hospitals​
  • 501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
  • Ministries of Health
  • Faith-based health institutions
  • Skilled Nursing Facilities

All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, everyone must submit an application. Group discounts are also available, see information above.

To ensure equal distribution of funds, all scholarships applications are reviewed using the same scoring criteria. All awarded amounts are final.

Please complete the online Scholarship Application by 1 December 2024. IHI will not consider applications submitted after this date. IHI will notify all applicants of their scholarship status by 21 December 2024. 

Materials

If you are registered for this program and would like to access the available materials, please follow these steps:​

  1. Navigate to https://education.ihi.org/ and log in with your MyIHI credentials.
  2. Click "Go to Learning Center" and click "Launch" next to your course name.
  3. Use the left-hand navigation to find the relevant course materials.

Visit the IHI Education Platform Orientation for video instructions on finding your course materials.

PLEASE NOTE: Not all session materials may be available for viewing. Only materials that have been submitted previously by presenters before a program will be made accessible to attendees. ​​​​​​​​​​​​

Cancellations, Substitutions, and Refunds

  • Payments: Full payment is due 60 days before the start of the program. If payment in full is not received within 60 days prior to the program start date, IHI will notify you and cancel your registration.
    • Credit card payments: Enter your credit card information online during the registration process, or call the IHI Customer Experience Department to process payment over the phone.
    • Check payments: Please mail a copy of the invoice with your check made payable to IHI.
  • Cancellations: For cancellations made within 45 days before the start of a program: Registration fees are fully refundable if a written request is received by info@ihi.org on or before 45 days before the start of the program.
  • Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received after 45 days or less before the start of the program are not refundable.
  • Substitutions: One attendee may be substituted for another at any time by calling the IHI Customer Experience Department or emailing info@ihi.org.

Unconditional Guarantee

If for any reason you are not completely satisfied that your attendance in an IHI educational program is a valuable experience, IHI will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.

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info@ihi.org

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