Climate and Health

The imperative for health care organizations to tackle climate change is clear: The health care sector both contributes to climate change — accounting for 4.4 percent of global greenhouse gas emissions — and also must contend with its effects on human health.

IHI partners with health care organizations across the world who share the understanding that we cannot achieve the goals of health care quality, safety, value, and equity without taking action on climate. Progress requires both mitigation efforts — such as lowering carbon emissions from hospital operations and care delivery — and adaptation — preparing for the impacts of climate events and extreme weather on the communities they serve.

Organizations leading in climate and health are making public commitments to achieve net zero emissions by 2050, bringing quality, safety, and equity climate goals in alignment, and applying improvement science to pursue decarbonization and climate resilience.

Recommended Resources

Tools

Accelerating Decarbonization in Clinical Care

Publications

Decarbonization Starts at the Top

Tools

Decarbonizing Care Delivery Organizational Readiness Assessment

Tools

Decarbonizing Care Delivery Quality Improvement Workbook: Lowering Emissions from Anesthetic Gases

View All Resources

Featured Insights

Insights

Leading by Example: Health Care’s Role in Improving Health Through Climate Action

Insights

Integrating Environmental Sustainability into the Quality and Safety Agenda: Early Lessons Learned

View All Insights

Education and Initiatives

IHI Open School

Try Decarbonizing Care 101: Climate and Health, the newest course from the IHI Open School

Expertise in Improving Health and Health Care

Providing the best experience and outcomes for your patients, workforce, and communities is important to you — it's important to us, too. In partnership with your organization, IHI provides expertise, methods, tools, and best practices to address current challenges while also building capability and systems to continuously improve and excel, both today and in the future.

IHI Consulting Services

Training

Creating Workforce Joy and Well-Being

Attendance:

Online

Fee:

$549*

Duration:

6 Sessions, 12 Weeks

Interest List

Download the program brochure

View a recording and slides from our most recent informational call.

Not receiving IHI emails? Please ask your IT department to add the ihi.org domain to your organization's Safe Senders list.

Please review our Cancellation Policy

*Prices are listed in USD

Create Joy in Work, Reduce Health Care Burnout

An epidemic of burnout among health care professionals is affecting quality, safety, and health care system performance. The Institute for Healthcare Improvement’s (IHI’s) Creating Workforce Joy and Well-Being online course with coaching shares the proven quality improvement (QI) methods to create a positive work environment that fosters meaning, purpose, and belonging.

View a recording and slides from our most recent informational call.

Start Improving Staff Well-Being Today

In this course, participants will explore strategies to co-design solutions with staff and learn simple, impactful steps to help staff find joy and meaning in their work.

This 12-week program is full of new thinking, resources, strategies, frameworks, and solutions that will help workforces truly thrive — not just survive.

Download the IHI Framework for Improving Joy in Work

What You'll Learn

After completing this online course, you will be able to:

Recognize the value of increasing joy in work and well-being at your organization
Discuss key leadership behaviors that raise staff engagement and improve joy
Discuss joy in work with staff using a "what matters to you" framing
Identify how behaviors that increase joy in work improve patient safety and other outcomes
Identify and test at least two changes in your organization that will lead to greater joy in work and well-being
Identify at least two measures you can use to determine if joy in work and well-being are increasing at your organization

Who Should Attend

Session Faculty

Patricia A. McGaffigan, RN, MS, CPPS, Senior Advisor, Patient and Workforce Safety, Institute for Healthcare Improvement (IHI), is IHI’s senior sponsor for the National Steering Committee for Patient Safety and President, Certification Board for Professionals in Patient Safety. She is the former Chief Operating Officer and Senior Vice President of Safety Programs at the National Patient Safety Foundation. Ms. McGaffigan is a Certified Professional in Patient Safety (CPPS), a graduate of the AHA-NPSF Patient Safety Leadership Fellowship Program, and a member of the Joint Commission National Patient Safety Committee, the Joint Commission Journal on Quality and Patient Safety Editorial Advisory Board, and the Advisory Committee of the Coalition to Improve Diagnosis. She serves as a Board Member of the Massachusetts Coalition for the Prevention of Medical Errors and on Planetree’s Person-Centered Certification Committee. Ms. McGaffigan represents IHI on numerous committees, taskforces, and professional panels and is a frequent speaker at national and regional conferences. A recipient of the Lifetime Member Award from the American Association of Critical Care Nurses, she received her BS in Nursing from Boston College and her MS in Nursing from Boston University.

Randy Peto, MD, is the former Medical Director for Quality Improvement at Baystate Medical Center in Springfield, MA. He has studied and worked in health care quality improvement and patient safety for more than 20 years. He also served as the Medical Director for Quality at MassPRO, focusing on the Medicare population. Currently, Dr. Peto serves as an Adjunct Lecturer of Healthcare Leadership at Brown University. Dr. Peto is particularly interested in the culture of health care settings, increasingly at the microculture level. He has participated in the use of the Hospital Survey on Patient Safety Culture. Randy has also helped lead the dissemination of TeamSTEPPS communication skills at Baystate. He has been active in training both "just culture" and apology/disclosure principles. Dr. Peto received a BA from Colgate University, an MD from Hahnemann Medical College, and an MPH from Harvard University. He also completed a fellowship in Clinical Decision Analysis at Tufts-New England Medical Center. He is board certified in Preventive Medicine.

Amar Shah, MD, is Consultant forensic psychiatrist & Chief Quality Officer at East London NHS Foundation Trust (ELFT). He leads at executive and Board level at ELFT on quality, performance, strategy, planning, data and analytics. Amar has led the approach to quality at ELFT for the past 10 years, and has embedded a large-scale quality improvement infrastructure and quality management system, with demonstrable results across key areas of organisational performance. Amar is the first National Clinical Director for Improvement at NHS England, leading the application of improvement across England’s health and care system. He is the national improvement lead for mental health at the Royal College of Psychiatrists, leading a number of large-scale improvement collaboratives on topics such as restrictive practice, workforce wellbeing and equalities. Amar is chair of the Scientific Advisory Group at the Institute for Healthcare Improvement (IHI), and also acts as faculty with IHI, teaching and guiding improvers and healthcare systems across the world. He is a member of the Q advisory Board at the Health Foundation and a member of the reference group for the Centre for Sustainable Healthcare. He is on the health advisory board for the UCL global business school for health, and a Council member for the Healthcare Costing for Value Institute. He is honorary visiting professor at City University (London) and the University of Leicester. Amar has completed an executive MBA in healthcare management, a masters in mental health law and a postgraduate certificate in medical education. Amar is a regular national and international keynote speaker at healthcare improvement conferences and has published over 50 peer-review articles in the field of quality management. He was awarded an MBE (Member of the Order of the British Empire) in 2024 for services to healthcare improvement.

Becka DeSmidt is a Project Director at the Institute for Healthcare Improvement (IHI), where she leads initiatives that convene health system teams to collaborate to achieve shared aims related to care quality, workforce well-being, and environmental sustainability in health care. Becka is certified as an Improvement Coach and has expertise in community organizing – a method grounded in storytelling, building strong relationships, and co-designing change. She has designed and delivered online trainings in improvement science, safety culture, health equity, joy in work, and leadership. She formerly led IHI’s Open School Chapter Network, an interprofessional learning community of thousands of students, residents, and professionals in more than 100 countries around the world working together to lead improvement in their local settings. Becka’s background is in health care strategic planning: at Advisory Board, she worked with health system leaders on clinical technology investment and service line strategy; at MassGeneral Brigham Healthcare (formerly Partners Healthcare), she contributed to the organization’s efforts to test, evaluate, and scale population health management programs. Becka holds a degree in political science from Pomona College and a master’s degree in public health from The Dartmouth Institute for Health Policy and Clinical Practice.

Additional Resources

Making the Case: Download the Justification Letter to provide high-level information on the Creating Workforce Joy and Well-Being program to your leadership.

Read and share with colleagues:

Find resources, videos, and more on our Workforce Well-Being and Joy in Work Improvement Area page.

Session Agenda

The agenda for the September 2024 offering is available to download:

IHI Creating Workforce Joy and Well-Being September 2024 Agenda

Course Format

The learning format of this online course includes six weeks of biweekly video content, three all-learner calls, and an opportunity for added coaching.

Biweekly Video Content: Online modules will be released throughout the course that consists of reading, video lectures, discussion prompts, and assignments for you to complete on your own time. Lessons are released at 12:15 PM Eastern Time (ET) and can be rewatched.
All-Learner Calls: All-learner calls are live, town-hall-style calls led by course faculty. Each call is recorded.

Continuing Education

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

This program is approved to provide 9 credits for physicians, nurses, and Certified
Professional in Patient Safety (CPPS) recertification.

The Institute for Healthcare Improvement designates this blended learning activity for a maximum of 9 AMA PRA Category 9 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This activity may also be applicable for other professions that accept AMA PRA Category 1 Credits™.

After attending this program, attendees will be able to:

Recognize the value of increasing joy in work and workforce well-being at your organization 
Discuss key leadership behaviors that raise staff engagement and improve joy and well-being
Discuss joy in work with staff using a "what matters to you" framing 
Identify how behaviors that increase joy in work and well-being improve patient safety and other outcomes 
Identify and test at least two changes in your organization that will lead to greater joy in work 
Identify at least two measures you can use to determine if joy in work is increasing at your organization

CE Instructions

To be eligible for a continuing education certificate, attendees must complete the online evaluation within 30 days of the continuing education activity. After this period, you will be unable to receive a certificate.

Continuing education credits will not be awarded for non-educational activities, including (and not limited to) meals, breaks, and receptions.

Already Attended?

To view your CE credits:

Click on the "My IHI" link on the top of this page.
After you've logged in, click on the "Credits" tab to see CE information.

Your program materials will remain in the Education Platform. To access the materials:

Visit Education.ihi.org and log in with your MyIHI credentials.
Click "Go to Learning Center" and then click "Launch" next to your course name.
Use the left-hand navigation to find the relevant course materials.

CE Planning Committee

Becka DeSmidt, MPH, Project Director, IHI
Catherine Warchal, Project Manager, IHI
Patricia McGaffigan, RN, MS, CPPS, VP Delivery, IHI
Amar Shah, MD, Chief Quality Officer, East London NHS Foundation Trust
Susan Hannah, Senior Project Director, IHI
Randy Peto, MD, Faculty, IHI

Disclosure: Dr. Donald Berwick, guest speaker for this activity, has disclosed that he serves on the Board of Directors of NRC Health. As part of his role, he receives stock options and stipends. This conflict has been mitigated. None of the other planners, faculty, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Fees & Scholarships

Registration Rates

Includes self-paced online lessons, three live all-learner calls, networking opportunities with fellow learners, and the use of all tools and resources.

Regular Rate: $549 per person

Scholarships

IHI is pleased to offer a limited number of free and 25% scholarships to assist with program registration costs for those working in:

Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
Critical Access Hospitals
Independent practices with fewer than 20 physicians
Hospitals with fewer than 50 beds
Members of America's Essential Hospitals
501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
Ministries of Health
Faith-based health institutions
Skilled Nursing Facilities

When this program becomes available, you can apply by completing the online Scholarship Application.

All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application.   

To ensure equal distribution of funds, all scholarship applications are reviewed using the same scoring criteria. All awarded amounts are final.  

Please note, scholarships are available for program registration costs only, and do not cover travel, food, or accommodation costs associated with attending a program.   

Review IHI Cancellation Policy

Logistics

Start Today

Click on the Register button to login or create an account.
Visit the IHI Education Platform to view program details and complete your registration for the training.
Invoices can be found and paid through your My Account section.

Need Help?

Email

Registration/Account Information: info@ihi.org
Course Details: JoyTeam@ihi.org

Tega Eyohwo, MD

Trust Registrar, North Middlesex University Hospital

"You can’t give what you don’t have. A joyful physician makes a joyful and satisfied patient. I would greatly recommend this course."

Paula Beaulieu, DNP, MSN

Associate Chief Nursing Officer of Emergency Services, South Shore Hospital

"I highly recommend every CEO and CNO to explore this program."

Rosemary Baughn

Senior Vice President, Visiting Nurse Service of New York

"Excellent opportunity to work with IHI coaches and make immediate changes that are relevant to our organization."

Fellowship Program

IHI Fellowship Program Scholarships

Scholarship applications are due by August 1, 2024. Scholarship applications are reviewed as a separate process from Fellowship program applications and are not taken into consideration during the program application review phase. Scholarship applications are formally reviewed if an applicant is recommended to be accepted.

We are pleased to offer several scholarship opportunities. Please be sure to read the criteria and instructions before applying.

Scholarship Overviews

The Berwick & Bisognano IHI Scholarship Fund for Emerging Leaders

The Fund is designed to support the mentoring, coaching, and development of health care leaders in quality and safety worldwide, with an intentional and singular focus on providing Fellowship access to leaders of color and those representing populations that have been historically overlooked and undervalued.

Berwick & Bisognano IHI Scholarship Fund for Emerging Leaders Application

Gordon and Betty Moore Foundation Scholarship

These scholarships are intended for applicants from a range of disciplines who have a demonstrated commitment to diagnostic excellence and, through the application process, also demonstrate that they will meaningfully benefit from this intensive quality, safety, and improvement experience. Individual applicants pursing a Strategic Impact Project in Diagnostic Excellence are eligible to apply.

Gordon and Betty Moore Foundation Scholarship Application

IHI Need-Based Scholarship

The Berwick & Bisognano IHI Scholarship Fund for Emerging Leaders

The IHI Fellowship Program has long sought provocateurs, emerging health care leaders anxious to pursue better health care with a vision, passion, and commitment that is determined and unwavering, those who understand that if you want to change the world, the need is compelling, and the time is now.

To further our resolute commitment to equity and opportunity in health care, IHI has established the Berwick & Bisognano IHI Scholarship Fund for Emerging Leaders.

This scholarship fund is designed to support the mentoring, coaching, and development of health care leaders in quality and safety worldwide, with an intentional and singular focus on providing Fellowship access to leaders of color and those representing populations that have been historically overlooked and undervalued.

Donald M. Berwick, MD, MPP, FRCP, KBE, is President Emeritus and Senior Fellow at IHI, which he co-founded and led as President and CEO for 19 years. He is one of the nation’s leading authorities on health care quality and improvement and served under President Obama as Administrator of the Centers for Medicare & Medicaid Services (CMS).

Maureen Bisognano is President Emerita and Senior Fellow at IHI. She served as IHI’s President and CEO for five years following her role as Executive Vice President and COO for 15 years. Maureen is a prominent authority on improving health care systems, whose expertise has been recognized by her elected membership to the National Academy of Medicine (IOM), among other distinctions.

IHI gratefully acknowledges these organizations and individuals for their generous support of the Berwick & Bisognano Scholarship Fund for Emerging Leaders:

Founding Donors

Stephen and Lynn Swensen Charitable Fund
IHI Board-Directed Investment Fund

Organizations and Individuals

The Commonwealth Fund
Northwell Health
NARBHA Institute
John A. Hartford Foundation
Rx Foundation
CRICO
Healthcare Financial Management Association
Maureen Bisognano and Chuck Neumann
Well Being Trust
National League for Nursing
Cambridge Health Alliance
Harry Hayman Foundation
Ann and Bob Blouin Charitable Fund
And many other generous individual contributors

Berwick & Bisognano IHI Scholarship Fund for Emerging Leaders Application

Gordon and Betty Moore Foundation Scholarship

Gordon and Betty Moore Foundation will award two scholarships to IHI Fellowship Program applicants.

These scholarships are intended for applicants from a range of disciplines who have a demonstrated commitment to diagnostic excellence and, through the application process, also demonstrate that they will meaningfully benefit from this intensive quality, safety, and improvement experience. Individual applicants pursuing a Strategic Impact Project in Diagnostic Excellence are eligible to apply. As you are preparing your proposal, these resources may be helpful: https://www.improvediagnosis.org/foundational-readings/

Gordon and Betty Moore Foundation scholarship criteria:

Successful candidates will have advanced training (MD, DO, advanced practice degree), doctoral/terminal degree in relevant discipline, or other significant qualifying experience) and possess a commitment to a career in improving diagnosis and addressing diagnostic error. Selection will be based on the candidate's qualifications and the quality of their proposed project.
Applicants should be a health care professional committed to a project to improve diagnostic excellence. Preference is generally given to US-based work; if otherwise, proposed projects should be relevant to the US health care system.
Candidate will have strong foundation knowledge and experience in quality, safety, and quality improvement capability.
Specific focus in pursuing a Strategic Impact Project in diagnostic excellence.

Visit the Gordon and Betty Moore Foundation website to learn more about the Foundation and their Fellowship opportunities.

Gordon and Betty Moore Foundation Scholarship Application

IHI Need-Based Scholarship

There are a limited number of partial, need-based scholarships available annually. Need-based scholarships provide funds for applicants based on level of financial need.

IHI Need-Based Scholarship Application

Age-Friendly Health Systems Join the Movement

Age-Friendly Health Systems: Join the Movement

Ways to Get Involved

IHI offers multiple ways for health systems and individuals to join the AFHS movement based on your specific needs.

Join an Action Community: Great resource for teams looking to implement age-friendly care in their health system or practice.
Enroll in the IHI Online Course with Coaching: Excellent opportunity for individuals looking to learn more about age-friendly practices and make an impact within their daily work.

Learn more about these opportunities below.

Action Communities

Action Communities enable teams to accelerate reliable practice of the 4Ms in an active community of learners and testers. This 7-month journey to Recognition provides a structure for learning with and from other health systems and expert faculty. Over the course of the Action Community, teams participate in webinars and attend an in-person meeting (when possible) and develop their plan for practicing the 4Ms to improve care in their health system.

Action Communities are scheduled periodically throughout the year and facilitated by IHI or other organizations. If your health system or practice is interested in the Action Community, see the upcoming opportunities below.

Upcoming Action Communities

Action Community: Begins Spring 2025

Facilitated by: Institute for Healthcare Improvement

Learn more in the Action Community flyer and in the Invitation to Join the Spring 2025 Action Community.

Online Course with Coaching

The Online Course with Coaching is a new, in-depth course that teaches the elements of the 4Ms Framework and develops your ability to provide age-friendly care in various settings, including hospitals, clinics, nursing homes, and home health agencies. Get started with age-friendly care as an individual and learn to act as a champion of age-friendly care within your health system.

IHI online courses with coaching combine self-directed sessions and live virtual instruction facilitated by expert IHI faculty. This design gives learners flexibility with their schedule, without sacrificing the deep learning that occurs with our specialized faculty.

Continuing education credits for this program are still being finalized and will be updated shortly.

Do-It-Yourself (DIY) Participation

Some health systems are able to adopt the 4Ms without requiring the intensive support of an Action Community or Scale-up Accelerator services. IHI now offers this pathway for systems that are motivated and want to start right away without waiting for an Action Community enrollment opportunity.

Learn more about how to submit a 4Ms care description and get recognized.
Looking for a structured primer on Age-Friendly Health Systems (AFHS)? Check out our Open School course to get started.

Consultative Services

For organizations committed to providing age-friendly care, IHI offers customized consultation support to achieve system-wide spread. This includes specialized services aimed at supporting system leadership, clinical leadership, and point-of-care operations to adopt 4Ms care practices through all types of care settings within the health system.

For more details and cost of service, please reach out to our team at consulting@ihi.org.

State-Based Age-Friendly Health Systems Support

Everyone has a role to play in providing evidence-based care to older adults within a state. For years, organizations, such as hospital associations and non-profit organizations, have spearheaded the spread of the 4Ms across their networks and states.

The organizations listed below are providing engagement opportunities and additional support to health systems seeking Age-Friendly Health System recognition within their state. Formal guidance for organizations on State-based Age-Friendly approaches coming soon!

US State	Organization	Point of Contact	E-Mail
Colorado	Alzheimer's Association Region 4	Danelle Hubbard, Health Systems Director	dhubbard@alz.org
Kansas	Kansas 4M Geriatrics Workforce Education Program	Teri Kennedy, Project Director/Principal Investigator	tkennedy4@kumc.edu
Nebraska	Nebraska Hospital Association	Matt Lentz, Quality Consultant	mlentz@nebraskahospitals.org
New York	Healthcare Association of New York State (HANYS)	Lance San Souci, Associate Director	LSanSouci@hanys.org
Pennsylvania*	Jewish Healthcare Foundation (JHF)	Maureen Saxon Gioia, Nurse Project Manager	gioia@jhf.org

*The current focus of JHF is to engage only nursing homes across Pennsylvania.

If you’re interested in learning more about state-based age-friendly care or want to lead an approach across your state or region, email AFHS@ihi.org.

Get Recognized as an Age-Friendly Health System

Age-Friendly Health Systems Recognition

IHI recognizes clinical care settings that are working toward reliable practice of evidence-based interventions for all older adults in their care known as the 4Ms (4Ms: What Matters, Medications, Mentation, Mobility). As of August 2024, nearly 5,000 health care organizations have earned either level 1 (Participant) or level 2 (Committed to Care Excellence) recognition in the Age-Friendly Health Systems movement.

Level 1 (Participant) teams have successfully developed plans to implement the 4Ms.
Level 2 (Committed to Care Excellence) teams have three months of data of older adults who received 4Ms care.

Learn More